Dismiss Notice



Register Today It's free! This box will disappear once registered!

2018 Platinum starts without key

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by narcanony18Platinum, March 18, 2019.

^^Searches ExplorerForum.com^^





  1. JAPeterson

    JAPeterson Active Member

    Joined:
    June 13, 2016
    Messages:
    386
    Likes Received:
    58
    Trophy Points:
    38
    City, State:
    Gypsum, Co
    Year, Model & Trim Level:
    2016 XLT
    That is what the warranty is for.

    Let the dealer scratch their head for a while.
     
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. BerndM

    BerndM Member

    Joined:
    May 29, 2018
    Messages:
    62
    Likes Received:
    4
    Trophy Points:
    18
    Location:
    10 miles NE of Disneyland in Southern California
    City, State:
    Placentia, California
    Year, Model & Trim Level:
    17 Explorer Platinum
    Wouldn't it have been nice if Ford had put a locator beep in the FOB so it could be located in case it got misplaced close by
     
  4. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,407
    Likes Received:
    1,106
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    As others have said, yes, definitely take it to the dealer. While there, ask them why they only provided 1 key fob when all vehicles come with 2. They should have given you a second one as part of the deal. See if they will do something for you on that issue.

    Peter
     
    • Like Like x 1
  5. narcanony18Platinum

    narcanony18Platinum New Member

    Joined:
    January 20, 2019
    Messages:
    20
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Brighton, CO
    Year, Model & Trim Level:
    2018 Explorer Platinum
    I’ll take it in next week. I did ask about the key when I bought it and they said it’s about 50/50 on a used vehicle whether they have 1 or 2 keys. I’m not really expecting they can do much about the second key but I will see if they can figure out why it operates normally without any key present.
     
  6. Odrapnew

    Odrapnew Active Member

    Joined:
    December 27, 2013
    Messages:
    779
    Likes Received:
    62
    Trophy Points:
    38
    City, State:
    MN
    Year, Model & Trim Level:
    2014 Explorer Sport
    You should always ask for 2 keys when purchasing a vehicle(new or used)....especially from a dealer.
    Yes, bring it in and have them sort it out.
     
  7. KarmanExplorer

    KarmanExplorer New Member

    Joined:
    January 1, 2014
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    DFW
    Year, Model & Trim Level:
    2019 Explorer Limited
    On my 19 Limited, if I start the car with the fob in my pocket and then exit the car with motor running, I get a chime and a message pops up on the left display saying "No fob detected". If you don't get this message then I would think there is another fob still in the car somewhere.
     
  8. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,407
    Likes Received:
    1,106
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    In that case his doors would have automatically unlocked when he closed a locked door. They didn't. That to me indicates no key was detected in the cabin.

    Peter
     
  9. jmr061

    jmr061 Well-Known Member

    Joined:
    August 24, 2014
    Messages:
    1,788
    Likes Received:
    108
    Trophy Points:
    83
    City, State:
    Wisconsin
    Year, Model & Trim Level:
    16 Edge
    Pr-16 Exp Sport
    You need to have the programming read and see if the smart unlock is enabled or disabled. That is going to be key to determining what is going on. No pun intended.
     
  10. jmr061

    jmr061 Well-Known Member

    Joined:
    August 24, 2014
    Messages:
    1,788
    Likes Received:
    108
    Trophy Points:
    83
    City, State:
    Wisconsin
    Year, Model & Trim Level:
    16 Edge
    Pr-16 Exp Sport
    in fact if you want to send me your VIN via conversation I will verify if its a select-able feature in the dealer programming.
     
  11. xlt03

    xlt03 Elite Explorer

    Joined:
    April 22, 2009
    Messages:
    420
    Likes Received:
    4
    Trophy Points:
    28
    City, State:
    Bay Point, CA
    Year, Model & Trim Level:
    2016 Sport
    Other places to look for the mystery FOB. In the spare tire well and under the spare tire, or velcoed under the dash or under the coin holder. And even inside of the air filter box. Don't laugh...seen keys there before.
     
  12. jade97

    jade97 Active Member

    Joined:
    March 10, 2011
    Messages:
    177
    Likes Received:
    7
    Trophy Points:
    28
    City, State:
    S.E. Pennsylvania
    Year, Model & Trim Level:
    2016 Sport & 2018 Edge
    Not saying it shouldn't unlock, but I had a situation with my 2016 Sport...

    I was on a side street in AC NJ & stopped to take my CB antenna off before parking in the parking garage. My car was running...got out, shut the DS door, took off the antenna & closed the tailgate. Then I noticed the car horn didn't beep when I got out. Seems that the keyfob, my phone and wallet were all sitting in the console cupholders and I was left standing in the street...(I had not memorized the door code).

    After getting charged twice by the locksmith (another long story) I was able to continue my day. I tried this scenario when I got home and the car would not stay locked.

    In this case, I am wagering that there is a fob in the vehicle somewhere. There are holes in the carpet under the seats. Check to see if the fob fell into those locations too.
     
  13. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,407
    Likes Received:
    1,106
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    I tried starting it with the key placed at the rearmost position of the cargo area and the Explorer did start. However, with the driver's door open I tripped the lock button and when the door was closed I got a double honk and the door unlocked. That is the way it should work. The OP's door did not unlock as it should have if the fob was inside. Will have to wait to see if the Smart Unlock is a feature that can be disabled.

    Peter
     
  14. KayGee

    KayGee Well-Known Member

    Joined:
    March 27, 2017
    Messages:
    1,225
    Likes Received:
    277
    Trophy Points:
    103
    City, State:
    Farmington, MI
    Year, Model & Trim Level:
    '16 & '17 PIU
    Not sure if it was covered, but what happens if the car is started and driven several miles away while the 1 key is left at the house? Can the vehicle be shut off and then after 5-10 minutes or so, can it be restarted and driven back home? Can you lock it and leave it, then access it with the keypad and start and drive it away without the 1 key you have being anywhere near the vehicle?

    Did you get any carfax history on this vehicle? Any accident/flood/salvage/fleet usage history? Any history on prior owner? Was it a demo vehicle?

    People do strange stuff with their vehicles. It wouldn't surprise me if a fob was hidden in the vehicle as jmr said earlier so the owner never had to carry it with him and presumably just used the keypad to gain access. If your dealer/locksmith has a "sniffer", I would assume they could quickly check the interior to see if they can locate the fob without having to tear anything apart. It also wouldn't surprise me to find out the car had problems and that is why the previous owner got rid of it.

    Best of luck.
     
  15. Diveshard

    Diveshard Member

    Joined:
    October 9, 2018
    Messages:
    97
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    Gatineau, Quebec
    City, State:
    Gatineau, QC, Canada
    Year, Model & Trim Level:
    2016 Explorer XLT V6
    Another good point Kaygee. The mystery continues......
     
  16. 2018explorersport

    2018explorersport New Member

    Joined:
    September 20, 2018
    Messages:
    22
    Likes Received:
    4
    Trophy Points:
    3
    Year, Model & Trim Level:
    2018 explorer sport

    That's what the guy in the office next to me at work does, he leaves the fob in his f150 and uses the keypad to get in his truck, he does not like carrying his keys around.
     
  17. KayGee

    KayGee Well-Known Member

    Joined:
    March 27, 2017
    Messages:
    1,225
    Likes Received:
    277
    Trophy Points:
    103
    City, State:
    Farmington, MI
    Year, Model & Trim Level:
    '16 & '17 PIU
    I have to say, a part of me is still a bit disappointed in the lack of follow-up on the leaving town and locking someone in the vehicle stuff. I was thinking less Christine and more Criminal Minds/Blindspot/Blacklist/similar TV show...
     
  18. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,407
    Likes Received:
    1,106
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    Still waiting to get an answer to Jason's question about whether or not there is a Smart Unlock feature that can be disabled. Not sure if the OP has sent him his VIN. That might provide a clue.

    Peter
     
  19. suzook

    suzook Active Member

    Joined:
    December 31, 2006
    Messages:
    274
    Likes Received:
    17
    Trophy Points:
    28
    Year, Model & Trim Level:
    2018 Explorer
    This is EXACTLY what is going on. My dealer does this with his demo vehicle.
     
  20. narcanony18Platinum

    narcanony18Platinum New Member

    Joined:
    January 20, 2019
    Messages:
    20
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Brighton, CO
    Year, Model & Trim Level:
    2018 Explorer Platinum
    Currently there is no setting to disable it on my vehicle. I’ve searched everywhere that’s been recommended and haven’t found a key. I’ll be taking it to a dealer next week to see if they can tell me anything.

    I haven’t had a chance to do more testing on it but I’ll be doing that early next week also to confirm it’s happening in all scenarios.
     
  21. Diveshard

    Diveshard Member

    Joined:
    October 9, 2018
    Messages:
    97
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    Gatineau, Quebec
    City, State:
    Gatineau, QC, Canada
    Year, Model & Trim Level:
    2016 Explorer XLT V6
    It would take you five minutes to leave your fob in your house and go drive the explorer and see how far you go. This would 100% confirm if you have a hidden fob in your car or not.
     

Share This Page







We Support Our Troops!