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    1. toad350

      toad350 New Member

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      City, State:
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      16 Explorer XLT ecoboost
      Hello all. Called the local Ford house to buy a new A9 sad card for my nav and they told me all they had was then A8 and didn’t know when they would get the new ones! I have seen the A9 on Amazon but hey description does not include it being good for anything past 2015. Will it work? Anyone else having problems getting one from the dealer? Are the cards from Amazon ford products are knock offs?

      Thanks.
       
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    3. Jon M

      Jon M Elite Explorer

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    4. Stephen Cannon

      Stephen Cannon Active Member

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      City, State:
      DFW METROPLEX
      Year, Model & Trim Level:
      2018 Explorer Sport
      I got mine of e Bay. As a matter of Fact stand by for PM.
       
    5. 613GT500

      613GT500 Well-Known Member

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      Also got mine.from eBay.
      Haven't been on a road trip yet, but the card seems to be legit, as it is registers as A9 within MFT.
       
    6. Stephen Cannon

      Stephen Cannon Active Member

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      In general the A X (X= version # The A number is one ahead of the year release. Example A4 came out in 2013 A5 2014, A6 2015, etc... A9 is the latest and greatest. They should work across all SYNC MFT fleets/sub fleets. Perfect Example I had a 2015 Expedition. I was able to use the A9 card for the 2014 SHO AND 2015 Expedition. The A9 card has been out since around April. check with the dealer and ask. All They have in stock is the A8 or all they show available is A8 Two different scenarios.

      A8: Not in Stock that is not a big deal you can get them online Amazon eBay I think once I did the Ford website but usually eBay or Amazon
      A8 Not Available, again their computer inventory system might need update.

      Either way the eBay ones should work at least the previous ones I purchased did.

      To view photos of the A9 You want to see black card body White Label. There should be a small 45 degree cut in the body upper right hand corner. Grey locking tab left side just left of the SYNC title. Bar should be UP.

      Red Arrow for the insertion...redundant because the contacts are on that side and only goes in one way.....again ask the lawyers who probably had to write them after several improper installations but I digress.

      SYNC With a small black bar to the left.. That at least in my online/paper manual publication world indicates a change to that section until a permanent revision to the manual.

      below is the real critical stuff.

      GM5T-19H449-AC...….black normal font

      USA/CAN...…………….black normal font

      A9...……………………..RED BOLD PRINT

      READ ONLY...………….RED normal print and a red bar underneath that..
       
    7. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      2017 Explorer Platinum
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      VE3
      A few members found that when purchasing from eBay or Amazon, the S/D card did not work. The cards were copies being passed off as the genuine ones and charged as such or slightly less. The following link refers and tells how to spot a copy after you've bought it. SYNC2 Map Update - Version A8

      Peter
       
    8. RedDen

      RedDen Active Member

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      City, State:
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      Year, Model & Trim Level:
      2012 Explorer Limited
      What I noticed with A9 update is that maps are now rendering painfully slow, especially after scale change the screen is freezing up to 20 sec before it changes something!
       
    9. Jon M

      Jon M Elite Explorer

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      2015 Explorer XLT
      I got one on eBay. It gave me some issues at first, not recognizing the card, but after shutting the engine off and starting it again, its been fine.
       
    10. 613GT500

      613GT500 Well-Known Member

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      What MFT OS version are you on?
       
    11. RedDen

      RedDen Active Member

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      City, State:
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      2012 Explorer Limited
      Used to have 3.8. recently updated to 3.10
       
    12. 613GT500

      613GT500 Well-Known Member

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      I'm still on 3.8 and haven't noticed any unusual lag.
      Can you try going back down to 3.8?
       
    13. Jon M

      Jon M Elite Explorer

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      I'm on 3.10 and it's working fine. Try doing a master reset.
       
    14. RedDen

      RedDen Active Member

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      On 3.8 it was even slower
       
    15. 613GT500

      613GT500 Well-Known Member

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      I've been using an Ebay bought A9 on MFT 3.8 for the past two weeks and have not experienced any lags.
       
    16. mbushnell

      mbushnell Elite Explorer

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      Location:
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      City, State:
      CO
      Year, Model & Trim Level:
      2016 Ford Explorer Sport
      So A9 is the latest release?
      I just received letter from Ford saying that my Navigation system needs an update. I updated my Nav Data Card back in May, 2018 prior to a cross country trip in June (moved from NJ to CO).
      I haven't gone out to check the card yet, but Packing Slip shows "GM5T-19H449-AC Ford Lincoln Sync2 AP NA/CA SD" under the Description column.
      Is this update going to be the same one that I already have?
      Thanks for any info.
      Mark
       
    17. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Hi Mark. I'm not aware that Ford sends out notifications regarding Navigation S/D cards. There is no requirement to be using the latest cards that I'm aware of. I haven't updated any of the cards I've had in my vehicles except once when a new version of MFT was release on my 2011 and the card was provided free of charge. Did they send you a new card? A9 is the latest and that is what the numbers you mentioned refer to.

      Peter
       
    18. 613GT500

      613GT500 Well-Known Member

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      A9: Canada/US
      B9: US/Mexico
       
    19. mbushnell

      mbushnell Elite Explorer

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      Thanks Guys.
      Checked the card itself & it says A9, so I already have the latest & greatest...
      Mark
       
    20. Stephen Cannon

      Stephen Cannon Active Member

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      Correct A9 was available sometime around mid April of this year. The NAV will work without updates but map database might not show updated addresses, new business, new streets etc...

      Perfect Example and those of you in the DFW Metroplex will know what I am talking about. Nebraska Furniture Mart. When I got here in 2015 with the A6 card address wasn't recognized. Addresses in the immediate area but the physical address for NFM was not. Basically I entered the nearest street that A6 did recognize and visual for the rest. When I ordered the A7 card in 2016 the new address was in the database. Pricing at least through the NAVTEQ site is outrageous but you can usually find them on Amazon or eBay cheaper.
       
    21. mbushnell

      mbushnell Elite Explorer

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      2016 Ford Explorer Sport
      I'm waiting for the next update (A10?).
      I moved into a new development in June, and my street is still not in the A9 update, let alone my house number on the street.
      But then Google Earth shows my home in the middle of a pasture and Apple Maps shows the roads graded, but no pavement or houses yet.
      Mark
       
    22. Stephen Cannon

      Stephen Cannon Active Member

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      That sounds about right. There was a lot of pushback around 2013-2014 era with the SD Cards. At that time I believe it was A4 Cards and that was it. The pushback was this and yes I was one of the people feeding the fire to get movement. I had sent a letter to NAVTEQ (MAP SD card vendor) and asked when newer updates were going to be available. Simplified version of their reply....and yes I can't make this up.

      "We appreciate the input but our infrastructure is not set up for more frequent updates" Focus on the IS NOT SET UP. I replied....You are a MAP company THAT IS YOUR INFRASTRUCTURE AND Purpose in life. That is what you do, I am not asking you to provide sports scores or movie listings.

      I submitted the reply to Ford and basically this is what your vendors think about providing assistance and service to their customers. A little over month later all of a sudden the A5 card came out, this was around April-May 2014 time frame. After that every year about the same time pretty much like clockwork the new card comes out. I am sure it wasn't just me that pushed the updates through but he it sounds good right?

      If you are this far along in the update cycle I would wait until the A10 card comes out.
       
    23. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      And now with Sync 3, there are no cards.

      Peter
       
    24. Stephen Cannon

      Stephen Cannon Active Member

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      Peter....Correct no cards but also with SYNC 3 we are also at the mercy of when Ford IVT team decides to develop, test, and release updates both SYNC3 and NAV. It is theoretically possible that they may release updates in frequent or not at all. At least with MFT you could get MAP updates even if system updates were slower. SYNC3 works better and faster than MFT but would like stand alone NAV updates if available.
       
    25. White Rabbit

      White Rabbit Elite Explorer

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      Just bought an A9 card off eBay a few days go. I'll let you know how it works in my 2015 Sport. Any tips on installation or do you just pop out the old and pop in the new?
       
    26. Stephen Cannon

      Stephen Cannon Active Member

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      Exactly that simple. Might have to cycle card a couple of times especially in cold weather but if you put a A9 card in the slot it should read it pretty quickly. Keep power on, remove old card. You should get a NAV SD card fault....associated with card removed. Slide in new card and it should read fairly quickly. Verify after installation there should be a menu to verify that A9 is the current card installed.
       

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