Apps gone

[AJ4VS]

I recently had a new MFT cpu installed to correct an issue. Since then, I noticed the "911 Assist logo" did not re-appear. I dug deeper to find neither 911 Assist nor Vehicle Health Report is showing up in the Apps section. Before I take it back to the dealer, I was hoping someone had a suggestion for correction. I was going to try to reset the system first, but I will wait to hear if there are any other suggestions.

Thanks

 

[FordIVTteam]

Hi AJ4VS,

Resetting the system won't correct this; your dealer will have to add the apps back on to your MFT. Let me know how it goes!

Rebecca

 

[AJ4VS]

Will do. Thanks

 

[FordIVTteam]

You're very welcome!

Rebecca