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Audio won't turn off

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by jwill11, August 7, 2011.

^^Searches ExplorerForum.com^^





  1. jwill11

    jwill11 New Member

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    City, State:
    Pennsylvania
    Year, Model & Trim Level:
    2011 Explorer
    I have not found mention of this problem: I cannot turn off the radio, either using the physical power button or voice commands.

    I have seen comments about the radio not turning off when the key is removed and the door is opened; I had that problem one time but this is different. When the car is on and I press the power button below the MFT Screen, it beeps but nothing happens. I also cannot tune using the buttons below the screen, although I can change stations using the screen. The physical volume knob works as well as the volume on steering wheel. When using the voice commands, I can say "Audio off" and it indicates "success" but does nothing.

    Suggestions?

    My Ex is June build date with 600 miles. It is running 2.8 MFT.

    Thanks.
     
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  3. donm527

    donm527 Active Member

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    On your mft, go to the radio section and change from am/fm to sirius back and forth a few times... Maybe even change a few channels in each... Then try your power button.
     
  4. jwill11

    jwill11 New Member

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    Donm,

    Thanks for the suggestion. Tried it without any luck. I ended up pulling fuse 29, which got everything back working. I have to agree with others. The fuse box is hard to get at and 29 is the hardest to see/reach.

    JW
     
  5. vfral1

    vfral1 Active Member

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    City, State:
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    Year, Model & Trim Level:
    '11 LTD Golden Bronze
    Sorry to hear of your trouble, please register your problem here.:

    http://www.explorerforum.com/forums/showthread.php?t=320900
     

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