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  1. Cam Cornelius

    Cam Cornelius New Member

    Joined:
    January 12, 2020
    Messages:
    23
    Likes Received:
    11
    Trophy Points:
    13
    Location:
    Nashville, TN
    City, State:
    Nashville
    Year, Model & Trim Level:
    2014 PIU
    2010 CVPI
    Callsign:
    K1CAM
    Hi all!

    I have a 2014 PIU with the 4" screen and Sync 1.1
    I can sync my phone to the system and play music...that all works fine.
    The problem is when a phone call happens. During an outgoing or incoming call, the other party can hear me, but I can't hear them. I've tried turning up the volume to no avail. I think it is very strange that the music streaming is working, but the audio from the phone calls is not.

    Anyone have a similar problem or know where to start tracking down a fix?

    Thanks!
    Cam
     
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  3. Bobs2018Explorer

    Bobs2018Explorer Elite Explorer

    Joined:
    February 4, 2019
    Messages:
    106
    Likes Received:
    25
    Trophy Points:
    28
    Location:
    Livermore, CA
    City, State:
    Livermore, CA
    Year, Model & Trim Level:
    2018 Explorer XLT 4DR
    Callsign:
    KD6ANY
    I could have sworn that I read about a fix for this same problem somewhere else in these forums, but, unfortunately, I cannot remember what the fix itself was!

    Sorry I can't be of much more help on this one... maybe just try searching the forums for some hits on this subject?
     
  4. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,997
    Likes Received:
    1,324
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
  5. Cam Cornelius

    Cam Cornelius New Member

    Joined:
    January 12, 2020
    Messages:
    23
    Likes Received:
    11
    Trophy Points:
    13
    Location:
    Nashville, TN
    City, State:
    Nashville
    Year, Model & Trim Level:
    2014 PIU
    2010 CVPI
    Callsign:
    K1CAM
    Thanks! Looks like I'll try replacing the Audio Control Module

     

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