Dismiss Notice



Register Today It's free! This box and some ads will disappear once registered!

Cracked Sunroof / Moon roof

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Drako99, September 5, 2014.

^^Searches ExplorerForum.com^^



Do Not Sell My Personal Information



  1. Drako99

    Drako99 New Member

    Joined:
    August 5, 2014
    Messages:
    27
    Likes Received:
    3
    Trophy Points:
    0
    City, State:
    Edmonton, AB
    Year, Model & Trim Level:
    2013 Explorer XLT
    So I was cleaning my '13 Explorer XLT and noticed along the trim of the sunroof glass chunks missing and circular chips. Front edge, sides AND back edges.

    Not only on the part of glass that moves but ALSO the longer/bigger stationary glass.

    Wondering if anyone else has this issue... take a close look, it was easy to miss (As I missed it on the day I bought it used off the lot)

    Thankfully I'm still under warranty and they have agreed to replace / fix it.

    [​IMG][​IMG]

    [​IMG][​IMG]
     
  2. Support EF

    Join the Elite Explorers for $20.

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no advertisements, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    5,285
    Likes Received:
    1,001
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    You are the first that I've ever seen like this. Heck, you are the first that I've ever seen on any of the forums that I've been on in the past 10 years. Crazy that it's just not one piece but several on more then one side of the moonroof.

    Glad they are replacing it for you.
     
  4. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,710
    Likes Received:
    1,285
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
    As blwnsmoke posted, I don't recall any issues with the glass portions of the moonroof. It is strange that some of the breaks are in the pattern that they are. Wierd.:scratch:

    Peter
     
  5. adamjeeps

    adamjeeps Member

    Joined:
    July 23, 2014
    Messages:
    84
    Likes Received:
    0
    Trophy Points:
    0
    Year, Model & Trim Level:
    2013 Lincoln MKT
    I am just throwing it out there but maybe a tool that is used to hold glass in place while it is being replaced was used to replace your roof. I don't know what else would explain that .
     
  6. Sgt1411

    Sgt1411 Elite Explorer

    Joined:
    February 22, 2011
    Messages:
    4,274
    Likes Received:
    328
    Trophy Points:
    103
    City, State:
    VanBC/GoodyearAZ
    Year, Model & Trim Level:
    2017 Explorer SPORT
    Those are bizarre semi circle fractures. Are you sure its still the OEM glass originally installed in the vehicle? Does it have the OEM stamp?
     
  7. Drako99

    Drako99 New Member

    Joined:
    August 5, 2014
    Messages:
    27
    Likes Received:
    3
    Trophy Points:
    0
    City, State:
    Edmonton, AB
    Year, Model & Trim Level:
    2013 Explorer XLT
  8. adamjeeps

    adamjeeps Member

    Joined:
    July 23, 2014
    Messages:
    84
    Likes Received:
    0
    Trophy Points:
    0
    Year, Model & Trim Level:
    2013 Lincoln MKT
    Your top right and bottom left picture show some type of scratches or abrasion. Any idea where that came from? Related?
     
  9. FordServiceCA

    FordServiceCA Official Ford Rep

    Joined:
    July 2, 2013
    Messages:
    135
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Oakville, Ontario
    Year, Model & Trim Level:
    Ford Explorer
    I'm glad to hear that this is being taken care of, Drako99. I looked into your case and see that you have a call from the regional customer service manager scheduled for today. Please let me know if you need anything moving forward; you know where to find me! :)

    Have a great day!

    Brittany
     
  10. Drako99

    Drako99 New Member

    Joined:
    August 5, 2014
    Messages:
    27
    Likes Received:
    3
    Trophy Points:
    0
    City, State:
    Edmonton, AB
    Year, Model & Trim Level:
    2013 Explorer XLT
    No idea and dont believe it to be related
     

Share This Page







We Support Our Troops!