Dismiss Notice



Register Today It's free! This box will disappear once registered!

Do I have Navigation System?

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by DixonWilliams, May 23, 2012.

^^Searches ExplorerForum.com^^





  1. DixonWilliams

    DixonWilliams New Member

    Joined:
    May 23, 2012
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Year, Model & Trim Level:
    2012Explorer XLT
    Is there someway to tell if the Nav System was installed? I ask because I just bought used 2012 Explorer with MFT and Sync. It was listed as having a "Navigation System". There was no SD card and the dealer told me the nav system was the Sync Turn-byTurn system. I'm not so sure. I think it's just missing the SD card. The touch screen shows "Information" in the right upper corner. Is this what happens when the SD card is removedand then changes to "Navigation" when the card is replaced? Help, I want to know how hard to push this with the dealer. Thanks.
     
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. boltsfan17

    boltsfan17 Active Member

    Joined:
    May 2, 2012
    Messages:
    242
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    California
    Year, Model & Trim Level:
    2013 Explorer Limited 4WD
    It sounds like you don't have the navigation. When you touch information on the top right corner, what does it show on the next screen? The Sync with MFT has turn by turn directions. The navigation is called the Voice Activated Navigation system. If I take my SD card out, it will say Navigation Fault on the instrument display. I believe the touch screen display will say there is no SD Navigation card or something like that. When my navigation sd card is installed, the top right corner will say navigation.
     
  4. cnsheets

    cnsheets Active Member

    Joined:
    September 7, 2011
    Messages:
    949
    Likes Received:
    0
    Trophy Points:
    16
    Year, Model & Trim Level:
    2011 Explemoner
    Goto this website, under "vehicle" type your VIN # ....after your vehicle comes up, on the right side under "Minor features" expand the list out and look for "With Navigation System"

    If you don't see it listed, then you do not have SD card navigation.

    http://www.etis.ford.com/home.do
     
  5. FordIVTteam

    FordIVTteam Official Ford Rep

    Joined:
    July 13, 2011
    Messages:
    1,690
    Likes Received:
    1
    Trophy Points:
    58
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    Ford Explorer
  6. DixonWilliams

    DixonWilliams New Member

    Joined:
    May 23, 2012
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Year, Model & Trim Level:
    2012Explorer XLT
    Thanks all. The link to the site for the VIN was outstanding but alas it said "less Navigation System". So what should I do with the dealer that advertised it (I have the document) as having a "Navigation System"? That seems like very deceptive advertising to me.

    Once again thanks for all the help!
     
  7. uniquename

    uniquename Active Member

    Joined:
    March 24, 2008
    Messages:
    545
    Likes Received:
    0
    Trophy Points:
    0
    City, State:
    Twin Cities, MN
    Year, Model & Trim Level:
    '11 XLT
    Is it a Ford dealer? I'd make them buy a nav card and reload MFT with the rom that has nav.

    Unless someone has proven it can't work, I would make them try.
     
  8. boltsfan17

    boltsfan17 Active Member

    Joined:
    May 2, 2012
    Messages:
    242
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    California
    Year, Model & Trim Level:
    2013 Explorer Limited 4WD
    That does seem deceptive if that's what your document says. I wouldn't consider Ford Sync with the turn by turn directions as a navigation system. Even on Ford's website, it never mentions the word "navigation" for the turn by turn directions on the Explorer options list. The optional feature with the maps and Sirius Travel Link is listed as "Navigational System with SiriusXM & Travel Link."

    As far as what to do with the dealership, I don't know what options you have. From my understanding, the Navigation system can't be added to the vehicle so I don't think you can ask the dealership to give you a navigation system. Do you still want the vehicle?
     
  9. FordIVTteam

    FordIVTteam Official Ford Rep

    Joined:
    July 13, 2011
    Messages:
    1,690
    Likes Received:
    1
    Trophy Points:
    58
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    Ford Explorer
    Unfortunately, uniquename, the dealers can't add navigation, it has to be factory installed. Please see my previous post here:

    http://explorerforum.com/forums/showpost.php?p=2809030&postcount=24

    I suggest contacting your dealership if you feel there's a discrepancy.

    Rebecca
     
  10. dco43054

    dco43054 Well-Known Member

    Joined:
    April 24, 2003
    Messages:
    1,284
    Likes Received:
    8
    Trophy Points:
    48
    City, State:
    cmh
    Year, Model & Trim Level:
    16 XLT
    You should go buy a garmin for $100 bucks or so. Much better navigation tool.

    The dealer was accurate - if you read all of the details. You have a navigation system - if you have a cellphone with coverage. And you are not the first person who has posed the same question.
     
  11. uniquename

    uniquename Active Member

    Joined:
    March 24, 2008
    Messages:
    545
    Likes Received:
    0
    Trophy Points:
    0
    City, State:
    Twin Cities, MN
    Year, Model & Trim Level:
    '11 XLT
    Yea...get a $100 garmin and mount that 4 inch screen right next to the pretty 8.4 inch screen...

    I personally think the dealer was a bit misleading, AND the OP should have actually tested something like that to see how (and if) it works.
     
  12. sdm9465

    sdm9465 Active Member

    Joined:
    April 20, 2011
    Messages:
    111
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Nova Scotia
    Year, Model & Trim Level:
    2011 Limited & 2009 EB
    The dealer was more than a bit misleading. Unless they also gave you a cell phone, at most you got part of a navigation system.
     
  13. dco43054

    dco43054 Well-Known Member

    Joined:
    April 24, 2003
    Messages:
    1,284
    Likes Received:
    8
    Trophy Points:
    48
    City, State:
    cmh
    Year, Model & Trim Level:
    16 XLT
    No, a Garmin 4" screen in the upper left hand corner of the windshield, when you need Nav, which for most people is about once a month, I'd think, or while on a trip.

    Wish I could find a pic of the maroon who had the GPS dead center in the windshield in his line of site. Why everyone has a GPS stuck to their windshield all the time, I have no idea.

    And in general, people should take some responsibility for the things they buy. I read the material. I knew full well what the Sync navigation features were. If someone told me the car had power windows, I'd make sure they went up and down before I bought it. If they said it had Nav, I would have turned it on and have seen how it worked before plunking down my check.
     
  14. vig1116

    vig1116 Active Member

    Joined:
    May 26, 2011
    Messages:
    314
    Likes Received:
    0
    Trophy Points:
    0
    City, State:
    monmouth, NJ
    Year, Model & Trim Level:
    2015 sport
    DCO i totally understand what you're saying but you're not being realistic. There are too many things to check when you pick up a new vehicle that you can't hit it all before you leave. Our explorers came with tire pressure sensors, so are you telling us that you deflated all the tires to make sure they are working too?? He overlooked checking the nav, still sounds misleading to me.... Navigation System to me is a map with visual turn by turn directions. If is says turn by turn navigation, thats different, it says Navigation System........
     
  15. 03 Explorer XLT

    03 Explorer XLT Active Member

    Joined:
    June 21, 2009
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Granite City, IL
    Year, Model & Trim Level:
    2012 Limited
    I just bought a 2012 Explorer. I checked the link with my vin, and the original window sticker was in the glove box. They both say I have navigation, It even has the (A3) navigation SD card installed, but the display has information in the top right corner and the navigation menus in the infotainment display don't function. Could the navigation be disabled somehow, or was the vin information and window sticker wrong?
     
  16. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    24,102
    Likes Received:
    1,066
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    I don't know if vehicles without Nav. would even have the slot for the SD card. It would be helpful if you added the trim level (Base, XLT, etc.) to your profile or signature if you still have the others. Have you tried removing and reinserting the SD card to see if display in the top right corner changes at all? You can also try a Master Reset to see if that does anything.
    Note: MFT Master Reset - This will erase all user entered data/phone pairing and reset the data of the APIM back to factory defaults and it should reboot the APIM (causing the SYNC Maintenance screen to come up).

    Peter
     
  17. 03 Explorer XLT

    03 Explorer XLT Active Member

    Joined:
    June 21, 2009
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Granite City, IL
    Year, Model & Trim Level:
    2012 Limited
    It's the Limited. I've tried removing and reinserting the SD card, several times. I did the master reset, but it didn't reset back to factory default. The background picture I added was still there. The only difference I could tell was my phone information was gone and the lighting was turned off. I didn't mention the first time, but I don't have a navigation option in the settings menus either.
     
  18. omar302

    omar302 Active Member

    Joined:
    October 23, 2013
    Messages:
    231
    Likes Received:
    17
    Trophy Points:
    28
    City, State:
    Doha
    Year, Model & Trim Level:
    2016 Ford Edge Sport
    I read of several cases like yours, the option list shows NAV but wasn't activated. In some of the cases a dealer was able to get NAV working.

    All vehicles with MyFord Touch & MyLincoln Touch have SD Card slots. For non NAV equipped vehicles it just acts as additional input method.
     
  19. FordIVTteam

    FordIVTteam Official Ford Rep

    Joined:
    July 13, 2011
    Messages:
    1,690
    Likes Received:
    1
    Trophy Points:
    58
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    Ford Explorer
    Hi Peter,

    omar302 is correct. All MyFord Touch systems are built with SD card slots. If you don't have integrated navigation, you can use the SD card for music or add pictures for wallpaper.

    Hi 03 Explorer XLT,

    Like omar302 stated, it sounds like the navigation app needs to be reinstalled. I suggest sending your VIN in a private message, so I can verify the window sticker info.

    Shaay
     
  20. 03 Explorer XLT

    03 Explorer XLT Active Member

    Joined:
    June 21, 2009
    Messages:
    114
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Granite City, IL
    Year, Model & Trim Level:
    2012 Limited
    Is the navigation app something I can get and reinstall myself, or would I have to take it to a dealer to have it done?
     
  21. FordIVTteam

    FordIVTteam Official Ford Rep

    Joined:
    July 13, 2011
    Messages:
    1,690
    Likes Received:
    1
    Trophy Points:
    58
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    Ford Explorer
    Your dealership will need to add the navigation portion back onto your Explorer, 03 Explorer XLT. Let me know how it goes!

    Rebecca
     

Share This Page







We Support Our Troops!