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Explorer A-Pillar Rattle/Noise

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by scottfmc, February 9, 2011.

^^Searches ExplorerForum.com^^



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  1. Sgt1411

    Sgt1411 Elite Explorer

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    Did you talk to the dealer about this?......the A pillar issue was one of the biggest TSB issues on the Explorer from 2011-2013 until they redesigned the anchoring clips and filled with foam.

    Read this entire thread you will get a history of how big this was.

    You shouldn't be paying for this.
     
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  3. explorertexas

    explorertexas New Member

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    So my 2015 Explorer Limited just had the Passenger A Pillar Trim(One that runs along the windshield) fly off while I was driving. This was a salvage title but I've seen the pictures and I know that this part of the car was never touched so kind of confused how this happened. I also know it won't be covered under warranty(Since there is none). Does anyone have the part numbers for the Trim and Clips so I can buy them and put them on?
     
  4. jmr061

    jmr061 Well-Known Member

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    www.fordparts.com, enter your vin and then do a search
     
  5. jmr061

    jmr061 Well-Known Member

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    Bb5z7803136ab
     

    Attached Files:

  6. explorertexas

    explorertexas New Member

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    Thank you so much, I searched all over and kept coming up with 27742 but it seemed wrong so figured I'd ask the Pro's.
     
  7. jmr061

    jmr061 Well-Known Member

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    Im not exactly a pro

    The retaining clips should be: BB5Z78519R44A
     
  8. FordService

    FordService Official Ford Rep

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    Welcome to the forum, Wchavez!

    Have you had a chance to visit your dealer to get this checked out? Please let me know, along with your mileage.

    Meagan
     
  9. Wchavez

    Wchavez New Member

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    It was bought used and got an extended warranty. It has about 80k on it. It was hit by a hubcap on the highway, about a month later.m, the A pillar flee off, passenger side. Dealer where we bought told us no luck , "Lake Elsinore Ford". I tried entering the part # bb53-7803682 in the ford parts link with no luck after entering my Vin#. Maybe the passenger side mount part changed since 2011?
     
    Last edited: October 27, 2015
  10. Wchavez

    Wchavez New Member

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    Got the model number for the clips needed, anybody know the number for the plastic subpanel the a pillar attaches to? (Its mounted with 8mm bolts) i can't find it
     
  11. Wchavez

    Wchavez New Member

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    Went to dealer, ordered bb5z 78026a52 a
    And the clips above, hopefully the right stuff
     
  12. DelSil

    DelSil Member

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    My pillar on the passenger side windshield is starting to come off and I took it to Bayshore Ford in New Castle, DE and they told me this will not be covered by my ESP. Just want to make sure this is correct because they told me it would be about $250 to repair.
     
  13. wifes2011xlt

    wifes2011xlt Active Member

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    This was covered under original manufacturer warranty for us.
     
  14. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Check your ESP brochure or download it from here;
    http://fordprotect.ford.com/premiumcare
    Under items not covered you will find 'trim'

    Peter
     
  15. Wchavez

    Wchavez New Member

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    ordered a part on 11/17/15 and just came in and it was WRONG. Bb5z7803136ba hopefully is correct at $111.75,$16.43 for clips, and just over $100 for the exterior pillar, $250 cosmetic fix, I just feel dumb.
     
  16. nrfitchett4

    nrfitchett4 New Member

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    Our 2012 explorer just had passenger A pillar lift at the top. Took it in and they say that the driver side is loose as well. Quoted 1200.00 for it. How is this not a recall? If this has been known issue for years, it should have been addressed already. Has anyone looked into class action lawsuit? I'm going to call Ford about this on Monday because ours was a certified pre-owned that might have been purchased after the TSB. Does anyone have the TSB? Has anyone tried to just bond or glue it down? My wife has complained about wind noise for years but I'm not sure we ever had Ford look at it back then. Our dealer isn't very good and we need to find another one.
     
  17. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

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    Recalls are for safety issues, a trim piece doesn't fall under a safety issue. And $1,200?? For a $100 part that you can pop off and install the new one yourself (snaps on)?? Post up the estimate.
     
  18. drosenth

    drosenth New Member

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    Greetings - I just purchased my 2014 Explorer sport a month ago and had THIS EXACT issue resolved by the dealer under warranty last week. I figured this was something only I was experience, but after 50+pages in the forum I am like, "wow". The noise I was hearing at 70MPH drove me crazy. My radio is awesome, but not THAT awesome.

    :) Great forum!

    DaveR
     
  19. nrfitchett4

    nrfitchett4 New Member

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    It could be a safety issue if trim flies off the car at highway speeds. My wife said the ST looked it up but getting anything detailed in writing seems to be difficult these days. I'm going to look at doing it myself. My complaint is that this was a certified pre-owned vehicle and those sort of things should be done as part of the certification process.
     
  20. wifes2011xlt

    wifes2011xlt Active Member

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    It was a warranty covered item for us. CPO warranty doesn't cover it?
     
  21. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    If you are going to replace the 'A' pillar trim piece you will also have to get new plastic clips as well to hold it in place otherwise you risk having it blow off. These trim pieces have blown off before. Not sure if the clips are included with the trim piece now.

    Peter
     

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