TommyO
New Member
- Joined
- October 1, 2019
- Messages
- 1
- Reaction score
- 0
- City, State
- Gainesville, GA
- Year, Model & Trim Level
- 2020 Explorer Limited
Just got my Explorer back today and studied the invoice this evening. I was told I was getting a new transmission but the ticket states replaced with a "reman unit". It burned up because the trans cooler was leaking but not bad enough to leave fluid on the ground or the rear window which kind of surprises me. It went 2300 miles before failing. I think the dealer should have put a new trans in and not a reman. Was this Ford telling them what to do? Should I take it back and demand a new transmission or an extended warranty? Ask for a replacement vehicle? Thoughts?