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Ford has released tsb for squeaking brakes!!!!

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by blwnsmoke, November 2, 2011.

^^Searches ExplorerForum.com^^





  1. Sgt1411

    Sgt1411 Elite Explorer

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    Thanks Cory

    I have given up on Ford of Canada Customer Service ......for three issues that I have called them on I get the same answer......."Take it to the Dealership"

    I will save the call and just mention it to the dealership.
     
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  3. Sgt1411

    Sgt1411 Elite Explorer

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    No more of a grinding noise like the pads are worn and its metal on metal.
     
  4. FordService

    FordService Official Ford Rep

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    You’re welcome, Sgt1411; I want to see this resolved once and for all. I also sent you a private message with more details.

    Cory
     
  5. mdc160

    mdc160 New Member

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    I noticed this problem on certain occasions. I have noticed this squeak noise when the rotors are wet or when the X sits in the cold or rainy days and on downhills. Usually when it is nice out side it does not make any noise on mine. I didnt hear it often but one day after work getting into my X from the train station, the exit is a slight downhill nothing big or long. I warmed up my X to normal temp and it was raining that day. I came to the stop at the downhill and as soon as I hit the brakes I heard this loud squeaking noise like it was grinding metal. I turned the X around and went back to the parking lot to inspect my wheels to see if i could see anything and nothing. I started driving again and it was fine but i kept hearing a noise every time i let off the brake the whole ride home. It wasnt a squeaking noise but a like something is being released from hard pressure which is sticky. Hard to describe the noise. Now knowing this I will take my X in to see what they could do my brakes.
     
  6. Sgt1411

    Sgt1411 Elite Explorer

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    That is pretty much the exact same conditions I experienced.

    Same weather, same sounds.
     
  7. mdc160

    mdc160 New Member

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    So i got my X back today and the brake squeak was fixed. New pads and they resurfaced the rotors and what ever else was required on the TSB. So far so good. Will be able to tell on the next rainy day here in CT.

    Thanks Cory.
     
  8. FordService

    FordService Official Ford Rep

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    You’re very welcome, mdc160. Hopefully you get some rain clouds soon. :):thumbsup:

    Cory
     
  9. USMC BEANS

    USMC BEANS New Member

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    Had the fix done in February. Started squeaking again and louder by April. Just got it in for service and of course they say they cannot reproduce the squeak even though it does it almost every time I brake. They said that they were going to try to get an engineer to come out and look at it but the request got denied. I am an engineer and I can tell them exactly what is wrong with it but instead they want to treat me like I am making up this problem. This is the last ford I will ever drive. It is the 6th new ford my wife and I have had in the last 12 years but I am not going to pay this much for a vehicle and be treated like I am buying a 14 year old civic at a buy here pay here lot.
     
  10. USMC BEANS

    USMC BEANS New Member

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    Just got back from the dealership. They could not get the brakes to sqeak so no fix again. They pull my explorer around to give it back to us and it is just filthy, covered in dust and grime. Great customer service :thumbdwn:.The new My Ford Touch is nice though. At least my decision for a fun car between a new Mustang GT and 370Z has been made. Just have to get rid of this explorer so I can go get a Lexus.
     
  11. Joe Dirt

    Joe Dirt Explorer Addict

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    Good luck to ya...
     
  12. uniquename

    uniquename Active Member

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    Got mine fixed Tuesday...and today was the perfect test, rain last night. Now mine has the grind. It didn't until it got wet.

    Anyone else start squeaking again? I'm personally not replacing brakes each year after Ford says it's no longer their problem. We can't expect them to replace them forever...but one good fix and I am happy.
     
  13. harlenm

    harlenm Active Member

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    I'm gonna order new rotors and pads, screw Ford and their shitty parts. Plus they won't fix mine since I have 18,000 miles on it and was told the brake warranty is only 12,000 even though there is a TSB.

    That is if I keep the car any longer as I'm very frustrated with it.
     
  14. uniquename

    uniquename Active Member

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    12 Months, 18K is the warranty from what I was told.
     
  15. harlenm

    harlenm Active Member

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    I was told 12 months, 12,000.

    Either way i'm passed it.
     
  16. uniquename

    uniquename Active Member

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    My opinion, you weren't when the TSB was released. Not everyone searches for these constantly. Personally, I missed it for many months because I didn't have much play time on the internet.
     
  17. foxtemple

    foxtemple Active Member

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    Doesn't the tsb entail replacing the anchor brackets for updated ones? I thought it is really the anchor bracket that is causing the abnormal sounds. Everything excep the pads is covered under the 36k warranty right?
     
  18. esw2005

    esw2005 New Member

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    My 2013 Explorer with 6,500 miles has squeaky brakes as well
     
  19. Sgt1411

    Sgt1411 Elite Explorer

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    Interesting this TSB deals with 2011MY but my 2013 built August 2012 has very squeaky brakes.

    Anyone get this TSB done to their 2013?
     
  20. foxtemple

    foxtemple Active Member

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    Check out this problem some flex owners are having;

    http://repairpal.com/brake-noise-front-grunting-grinding-030

    this describes the problem I am having with my ex exactly. I've had tsb done but the problem is still here. Does anyone else think their problem is similar to the flex's problem. I think the flex and the ex having extremely similar braking systems [if not the same ones].
     
  21. foxtemple

    foxtemple Active Member

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    My ex's brakes sound like they were lifted off of an 18 wheeler. Occasionally when I brake at low speed and the wheel is turned I get an awful squeak. Already had the squeaky brake tsb done...
     

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