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Ford offers free repairs to 1.4 Million Explorers - Exhaust

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by blwnsmoke, October 13, 2017.

^^Searches ExplorerForum.com^^





  1. bigtexan99

    bigtexan99 Active Member

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    My Sport is going in tomorrow for the CO concerns fix..... hope the smell goes away.
     
    Last edited by a moderator: January 9, 2018
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  3. chartquist

    chartquist Active Member

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    Bigtexan99, curious to hear how it went. I too have a '16 Sport and got the letter the other day.

    Does anyone know the dealer procedure to do the fixes? Do they have to take the rear bumper cover off?
     
  4. bigtexan99

    bigtexan99 Active Member

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    Chartquist, the Sport has had the CO fix applied yesterday, but I don't get the car back till next Wed as they found other stuff to do to it. Will post up when I drive it.
     
    Last edited by a moderator: January 12, 2018
  5. TBill

    TBill Active Member

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    My vehicle is at the local Ford dealer today for multipoint inspection, oil change, tire rotation and the 17N03 exhaust gas/carbon monoxide repair, I will report back to this forum soon with an update.

    TB
     
  6. TBill

    TBill Active Member

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    Picked up my 2014 Limited today after dealer performed the 17N03 Field Service Action. Reprogrammed the HVAC module, sealed any holes, ports on underside and back of vehicle. Initial test seems to have solved the problem. More info to follow.

    TB
     
  7. TBill

    TBill Active Member

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    Took the Explorer down to Phoenix over the weekend with some hard acceleration, coming back up the mountain to Prescott, no evidence of the smell I've had in the past.

    TB
     
  8. bigtexan99

    bigtexan99 Active Member

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    That's great news TB! I saw a tech doing the repair today (not on mine) and got to handle the original louvered air flaps that are on the side of the car underneath the bumper clip. Those things are flimsy! It's no wonder they were possibly letting air back in. The new drain flaps on the underside edge of the liftgate are also much more solid. I think my Sport will be ready end of day tomorrow or Wednesday so I'll have my update soon.

    Does someone who has had the fix done, and the HVAC reprogram applied know if the car automatically switches back to RECIRC after it has been opened by the reprogrammed operating conditions of do you manually have to push the RECIRC button yourself to close it?
     
  9. Mbrooks420

    Mbrooks420 High Voltage. Elite Explorer EF Vendor

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    I’m sure it reverts itself, or everyone would be salty.
     
  10. Funkywinker2002

    Funkywinker2002 New Member

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    Had a great trip, and the Explorer performed flawlessly, except that the gas mileage wasn't all that great. Admittedly most of the driving was done at 75 to 80 MPH or better, and in the mountains sometimes as well. The trip totaled 2700 miles, and the computer shows 17.9 mpg. Probably would have achieved 18 except that on the way home, and needing some rest, the car ran with the heat on for about 3 hours during naptime (with windows cracked, of course). The only noticeable exhaust odors were diesel smells which did come through the a/c system, but that is nothing new. Still going to take the car in for the service, but am much less worried than before.
     
  11. Mbrooks420

    Mbrooks420 High Voltage. Elite Explorer EF Vendor

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    Glad to hear you had a safe trip!
     
  12. fireftr

    fireftr Active Member

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    Millions of other SUV’s have exhaust tips in the same location as the Explorers’.
    The smell (plus CO) is coming from under the hood, and being sucked into the interior through the ventilation system.
    Ford is dancing around, not telling the real truth about the source!
    PEOPLE- these are newer cars with stainless steel exhaust systems! I still have the original, no-rust system on my ‘05 with 180k on it!
    I suspect the real problem is cracked exhaust manifolds, which are not cheap, nor easy to replace....just another manufacturer taking the easy way out!
     
    Last edited by a moderator: January 24, 2018
    • Like Like x 1
  13. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Although not all but an increasing number have had the 'smell' disappear by the current 'fix' of sealing the back end. I also don't see offering to fix 1.4 million vehicles as just "dancing around". Some exhaust may indeed be coming from the engine bay due to an issue there, I suspect that number is very small. I haven't had the issue in either of my Explorers and haven't found anyone around here yet that has.

    Peter
     
  14. bigtexan99

    bigtexan99 Active Member

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    Got my Sport back 2 days ago after the CO concerns fix was completed. Have done multiple hard acceleration runs that previously caused the rotten egg / sulfur smell. Pleased to report that I have not had the smell since the fix was completed.
     
    • Like Like x 3
  15. Kyle_ICPC

    Kyle_ICPC New Member

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  16. Mdkdm

    Mdkdm New Member

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    I just had the voluntary recall done on my 17 XLT. The report only mentioned the rear hatch seal and reprogramming of the A/C (haven't had any of the other TSBs done previous). My problem was never terrible, but it was definitely noticeable at times and gave me a headache a few times. The changes seem to have helped. The exhaust issue was always worse in warmer weather, and it was warm-ish (over 80) when I left the dealership.

    I went WOT a few times on the way home (merging onto highway and then to pass others) and didn't notice any exhaust smell. I had Max A/C on with recirculate and also had the rear A/C on high. You can tell when the recirculate is turned off automatically with the reprogram since the air power isn't as strong (same as when you manually turn off recirculate). The light on the recirculate button doesn't turn off when it does this, and it automatically adjusts back once you aren't going WOT.

    I'll have to wait for the weather to get into the 90s and 100s before I make my final judgement, but it's looking good so far.
     
    • Like Like x 2
  17. Professorfingers

    Professorfingers Elite Explorer

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    I had the voluntary recall performed om my MY 2016 a couple of weeks ago.
    I've never had any issues, but my Service Manager recommended it, to ensure I don't have future issues.
     
    • Like Like x 1
  18. my2015p71

    my2015p71 New Member

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    Just had this done on mine. The exhaust inside at WOT would always give me a headache. The seals do absolutely NOTHING to fix the problem. It is only corrected by the a/c recirculate being turned to outside air by the new programing. Now with the recirculate off I smell the exhaust from all the other cars in front of me.
     
  19. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum.:wave:

    Peter
     
  20. toad350

    toad350 New Member

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    Just had mine done as well as the seat bolt recall. No problems with either. Haven't had any issues with exhaust but if I thought there was I'd get a portable monitor just to make sure.
     
  21. jhu8

    jhu8 Active Member

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    I have no idea if this is an issue on mine. My ford pass app says I have a notice on it. I don't experience any symptoms but I have a 5 month old. Guess I'll go in and have whatever fix needs to be done, done.
     

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