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Ford Smartlink 2010-2016 vehicles

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by PlatinumOwner, January 27, 2017.

^^Searches ExplorerForum.com^^





  1. PlatinumOwner

    PlatinumOwner Active Member

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    Year, Model & Trim Level:
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  3. VandyCWG

    VandyCWG New Member

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    Location:
    Spring Hill, TN
    City, State:
    Spring Hill, TN
    Year, Model & Trim Level:
    2017 Explorer Limited
    I have a 2017, with Sync3. Wonder if this will work....or if they will have something else for Sync3 folks.
     
  4. pacman9270

    pacman9270 Member

    Joined:
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    City, State:
    Dallas, TX
    Year, Model & Trim Level:
    2016 Ford Explorer Sport
    I really hope this update stays on time. I'm really looking forward to it. Shame on me for not researching Sync2/MFT more. I love my car but am so frustrated with Sync2/MFT.
     
  5. Teledatageek

    Teledatageek Active Member

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    City, State:
    Upstate New York
    Year, Model & Trim Level:
    2017 Raptor SCAB
    Not according to my dealer when I spoke to them today. They seem very confused on the '17 Explorer and what SmartLink capabilities the vehicle is supposed to have.
     
  6. Sgt1411

    Sgt1411 Elite Explorer

    Joined:
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    City, State:
    VanBC/GoodyearAZ
    Year, Model & Trim Level:
    2017 Explorer SPORT
    The communication strategy employed here is painful at best, unfortunately, the dealers get caught in the middle.

    It's no different than the IVT Reps here suggesting you take your vehicle to the dealership for an issue and then the dealership service writer knows less than you do about MFT and SYNC3.

    I love the look on the service writers face when you articulate a scenario with MFT or SYNC3........PRICELESS!

    The best response I got after explaining a bug was "I thought its supposed to do that"

    We all need to do what Mark Fields did when he got frustrated with MFT, punch the screen, then claim it under warranty.
     
    • Like Like x 1
  7. VandyCWG

    VandyCWG New Member

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    Location:
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    City, State:
    Spring Hill, TN
    Year, Model & Trim Level:
    2017 Explorer Limited
    Well, I have had to read an APIM notice to a service department manager when he refused to update my MFT software to fix the ambient lighting bug.

    Well, I am holding out hope that something will come to us 17 owners. The addon is for 2011-2016 vehicles. I want the remote unlock and remote start features.
     
  8. Sgt1411

    Sgt1411 Elite Explorer

    Joined:
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    City, State:
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    Year, Model & Trim Level:
    2017 Explorer SPORT
    I'm holding out hope that AppLink will be coming to my 2011 Explorer Limited with MFT that I bought back in 2011. Oh....actually wait a minute I gave that back on a Lemon Law return. Sorry, cancel that thought nevermind.
     
  9. whr2nd

    whr2nd New Member

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    City, State:
    Lee's Summit, MO
    Year, Model & Trim Level:
    2014 Explorer Limited
    Since it's hardware also, Car Play and/or Andriod Apps would make this sell. Could make specific module for preferred operating platform.
     
  10. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
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    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    Welcome to the Forum.:wave:

    Peter
     
    • Like Like x 1
  11. whr2nd

    whr2nd New Member

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    City, State:
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    Year, Model & Trim Level:
    2014 Explorer Limited
    Still haven’t seen any new info on this...
     
  12. jmr061

    jmr061 Well-Known Member

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    City, State:
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    Year, Model & Trim Level:
    16 Edge
    Pr-16 Exp Sport
    That is correct....still not released. Following the pattern of all Ford tech stuff....release dates keep getting pushed back and back and they think maybe people will forget about it.
     
    • Like Like x 4
  13. timoconn

    timoconn New Member

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    Location:
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    City, State:
    Fairfax, VA
    Year, Model & Trim Level:
    2018 Explorer Platinum
  14. Jon M

    Jon M Elite Explorer

    Joined:
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    So it only works on Verizon?
     
  15. timoconn

    timoconn New Member

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    2018 Explorer Platinum
    I't looks like Verizon will be providing the the network and data subscription. But at $17 a month (and a two year commitment) plus additional data charge if you use the WI-FI feature is a non-starter. Smartlink is DOA.
     
    • Like Like x 1

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