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Hello :) Ticking / Clicking noise heard when rotating steering wheel

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by mvan231, November 12, 2019.

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  1. mvan231

    mvan231 New Member

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    I'm new to the forum and wanted to say Hello and also am curious about the problem I'm noticing on our 2017 Explorer XLT.

    When turning the steering wheel, I hear a ticking / clicking noise that sounds like maybe a clockspring issue in the steering column. I'm curious if anyone else has had a similar issue and if they found the cause
     
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  3. SuperGreg

    SuperGreg Member

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    I had a similar noise but the problem was the strut mounts, which is a very common issue. If you're sure the noise is coming from inside the car then that's probably not it. To check the strut mounts just have someone listen to each strut as your rotate the steering wheel. It will click/sproing as the spring vibrates (on mine you could actually see the spring jump as the mount clicked).
     
  4. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum.:wave:

    Peter
     
  5. kam327

    kam327 Active Member

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    I also just started hearing the clock spring recently. ~25k miles.
     
  6. Steve18Sport

    Steve18Sport New Member

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    I was just about to post a new thread to share a recent experience, but this sounds very similar to your issue. My '18 Sport (19,000 miles) developed a metallic clicking sound when turning the steering wheel, either moving at slow speeds or stationary. The sound was definitely coming from the engine bay area, not the interior. It was unlike other posts and YouTube videos that sound like a recurring clicking as the wheels rotated; this sound only happened once when changing direction or putting pressure on the steering wheel, unrelated to wheel rotational speed.

    Took it to the dealer and they stated that they found excessive wear on the thrust washers. Apparently on the '18, and different from prior model years, they are not able to replace just the thrust washers and had to replace both front axles as assemblies, which did resolve the noise. I'm hoping this was an isolated defect and not a systemic design/parts issue that will cause me to replace front axles every 20k miles. The service adviser said that they didn't see it as a safety or mechanical concern...if it happens again out of warranty I'll need to decide whether I agree and want to deal with the noise.
     
  7. xlt03

    xlt03 Elite Explorer

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    My 2016 had the clicking in the steering wheel area at 35K. It was clockspring. Replaced under warranty. Problem gone.

    I too have the intermitent metal click on driver side and I thought it may have been strut bushing but "was not able to duplucate" when in for service.
     

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