Hi, Magicland. Thanks for the info on replacing the blend door. However, I am having two problems. One, neither the old or new actuator motor moves when I plug it in and cycle the a/c and heat (my Explorer has automatic climate control). I checked fuses and found all ok. What else could be causing the problem? Two, after cutting the bottom of the plenum and reaching in I can feel the blend door but can't seem to be able to push it up enough to remove it. What's the trick you used?
Thanks again,
jennyd
Are you testing the actuator with it installed? If there's some issue with the blend door, it might be preventing the actuator from moving if it's installed. If it isn't installed (but just has the wires plugged in), you might need to reset the EATC before the actuator will work. Start by running the self-test.
With the car running, press the OFF button. While you're still pressing the OFF button, press the FLOOR button as well. Then let go of them, and within 2 seconds, press the AUTOMATIC button. If you did it correctly, a little rotating line should appear in the display. It might take a while to run. When it's done, it'll either give you error codes (if it has any in its memory), or display an 888. At this point, press the DEFROST button, which will clear the memory, and reset the EATC.
If you got any error codes, here's what they mean:
022, 024 - Blend door actuator shorted
025 - Blend door actuator not responding properly
030 - cabin temp sensor shorted (either wiring or bad sensor)
031 - cabin temp sensor not connected or failed (open circuit)
040, 042 - outside (ambient) sensor shorted (wiring or bad sensor)
041, 043 - outside (ambient) sensor not connected or failed (open circuit)
050, 052 - solar radiation sensor shorted
115, 125 - bad/no data from vehicle network (you'll get this always testing outside the vehicle)
After resetting the EATC, see if it operates normally (ie., the actuator moves when you change the temperature settings).