Dismiss Notice



Register Today It's free! This box will disappear once registered!

Long pause between songs on the USB drive

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by jrmexplorer, October 19, 2011.

^^Searches ExplorerForum.com^^





  1. jrmexplorer

    jrmexplorer Well-Known Member

    Joined:
    April 19, 2011
    Messages:
    1,109
    Likes Received:
    1
    Trophy Points:
    0
    Year, Model & Trim Level:
    2011 Limited
    All,
    When I first picked up the car and for a long time after that, the next song on the USB stick would start up immediately after the previous song finished. After awhile, the gap between songs grew to almost 10 seconds! I tried master reset (which worked occasionally to fix this problem), I tried re-indexing (which worked occasionally to fix the problem), and a fuse pull worked almost all the time. Rebecca was not aware of the problem and couldn't reproduce it.

    While a fuse pull works, the problem is that it keeps coming back and I'm not a fan of pulling the fuse a lot.

    However .... I may have found a solution (it's worked twice now!).

    Turn off the car (but not MFT - i.e. don't open the door) and wait for the current song to finish. Open the door (shutting off MFT) about 2-3 seconds into the gap between songs. Next time you get in it should be fixed!

    If anyone else has this problem, give it a shot!

    -J
     
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. ModMiFord

    ModMiFord New Member

    Joined:
    October 16, 2011
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    0
    Year, Model & Trim Level:
    2012 Explorer LTD 4WD
    Having the same problem but using an iPod nano. Just started yesterday. I'll give your fix a shot and post the results... Thanks.
     
  4. FordIVTteam

    FordIVTteam Official Ford Rep

    Joined:
    July 13, 2011
    Messages:
    1,690
    Likes Received:
    1
    Trophy Points:
    58
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    Ford Explorer
    Thanks for sharing this, jrmexplorer!

    I will pass it along as well :)

    Rebecca
     
  5. ModMiFord

    ModMiFord New Member

    Joined:
    October 16, 2011
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    0
    Year, Model & Trim Level:
    2012 Explorer LTD 4WD
    It worked! The iPod has been working for the past few days without issues. The track to track change gap is normal again.

    Thanks and good find!
     
  6. jrmexplorer

    jrmexplorer Well-Known Member

    Joined:
    April 19, 2011
    Messages:
    1,109
    Likes Received:
    1
    Trophy Points:
    0
    Year, Model & Trim Level:
    2011 Limited
    Glad to here it worked. It must be semi-sporadic, as my track gap is again longer but it didn't work for me this time. I'm going to keep trying though....
     
  7. jrmexplorer

    jrmexplorer Well-Known Member

    Joined:
    April 19, 2011
    Messages:
    1,109
    Likes Received:
    1
    Trophy Points:
    0
    Year, Model & Trim Level:
    2011 Limited
    Ok, I tried it again last night and got this technique to work. I waited almost 5.5 - 6 seconds then opened the door.

    Seems the long gap this time was triggered by moving the car from one parking spot to another. (e.g. start-up, short run-time, stop)
     
  8. PIUtility

    PIUtility Guest

    To bump an old thread, I have the same issue, and its driving me absolutely nuts. Albums I put on for long drives are unbearable almost, and it literally takes 6-10 seconds between songs at times.

    Today tried the "fix" listed above, even with a brand-new USB 3.0 stick, formatted FAT32, test album in its own folder and updated playlist. Still a solid 3-5 seconds between tracks, even when next track is pressed. I'm losing my mind here, and the dealership said this is normal.
     
  9. tmg19103

    tmg19103 Active Member

    Joined:
    February 12, 2014
    Messages:
    677
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Philadelphia, PA
    Year, Model & Trim Level:
    2011 XLT AWD
    Please. My USB songs play perfectly with virtually no time lapse between songs.

    Not normal.
     
  10. PIUtility

    PIUtility Guest

    Figured as much. Need to get back to my regular service dept. Just sucks that I work rotating 2-2-3 day shifts out of town, so I'm only home 48 hours at a time.
     
  11. jrmexplorer

    jrmexplorer Well-Known Member

    Joined:
    April 19, 2011
    Messages:
    1,109
    Likes Received:
    1
    Trophy Points:
    0
    Year, Model & Trim Level:
    2011 Limited
    Sounds like you may have an old version of the software?

    For me (and most people it seems) the problem was permanently corrected by a My Ford Touch update. Do you have the latest version? If your profile is correct, ( a 2013 Explorer) you should have the update that fixes it..... the problem I was referencing was v. 2.11 (I think) maybe even 2.8 - which was in 2011. MFT is on 3.6.2 now.

    At any rate, it would be good to make sure you are on the latest software, and if not, try updating to see if that would fix it.

    Go here: https://support.ford.com/tools/account/login and login. You should be able to check your version number and whether there is an update. If you haven't registered before you will have to do that.

    Also, to get the website to recognize the version of software you have, you may need to do either a vehicle health report (from your car), or download and use the version checker tool from the above website (directions are on the website).
     
  12. PIUtility

    PIUtility Guest

    Ive done a VHR, and according to my current login, I have 4.2.1F, for the MyFord SYNC on the PI/Base model.
     
  13. jrmexplorer

    jrmexplorer Well-Known Member

    Joined:
    April 19, 2011
    Messages:
    1,109
    Likes Received:
    1
    Trophy Points:
    0
    Year, Model & Trim Level:
    2011 Limited
    Not sure on the MyFord Sync models. The problem i was experiencing was on the MyFord Touch models, which I believe is different software. You might try contacting Rebecca (FordIVTteam) and seeing if she can help.
     

Share This Page







We Support Our Troops!