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Moonroof Will Not Close

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Beneastman, May 31, 2014.

^^Searches ExplorerForum.com^^



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  1. Beneastman

    Beneastman New Member

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    Thanks for the link Peter!
     
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  3. Beneastman

    Beneastman New Member

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    Thank you Shelton for the motor location.
     
  4. sheltonfilms

    sheltonfilms Active Member

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  5. HMayes

    HMayes New Member

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    Nah. I haven't gotten back to it. I will eventually. Just dreading taking down that massive headliner lol.
     
  6. gwoodsy233

    gwoodsy233 New Member

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    I know this an old thread. But, did anyone find a fix. I have the same problem. Fuse #8 under the hood is good and so is #38 under the steering wheel.
     
  7. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum.:wave:
    There are 2 motors for the moonroof. One controls the front glass panel and the other controls the shade. If the shade is working then perhaps the other motor is not.

    Peter
     
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  8. haidar

    haidar New Member

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    Hi all,
    I am running in the same problem.

    My Sunroof does not work, only the shade works. But now only the second half shade works back and forth it will not close fully, but it was working fine, any thoughts to start.

    I have a multi meter and light tester with simple diagrams.
     
  9. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum.:wave:
    First off did you check the fuses? As for the 'sunscreen' it is just one piece that covers the back and front. If it isn't rolling through to the front have you checked for any kind of obstruction? Is the moon roof's glass partition fully closed in place?

    Peter
     
  10. haidar

    haidar New Member

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    Hi Peter,

    I just check my Explorer and only the Sunroof does not work, the shade works fine back and forth all the way. Yes the fuses both have current in them and good.
    I do not see obstruction, it looks clear up and down (cabin) side, the glass does not work at all and its in the fully closed position.
    I did a relearn procedure but it did not help, any clues help.
    Thanks
     
  11. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Could possibly be the motor then. Both have their own as mentioned in previous posts above.

    Peter
     
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  12. haidar

    haidar New Member

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    OK I am going to switch and see if it make difference. I am upset that Ford did not add a module to the sunroof to read dtcs or do actuation tests, that does not make sense on a modern car.
    Will let you know the results when done.

    Thanks
     
  13. haidar

    haidar New Member

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    Hi,
    I changed the motor and its working now.

    one problem: The slide roof (glass) moves little bit slow like there is dirt or something and it looks like there is an obstruction on its way sometimes even it goes back by it self because it get blocked I am not sure, but I took a look and there is nothing blocking it. The shade just works fine and fast.
    I did a relearn procedure to the tilt and glass, so its not the relearn process. Any thoughts, do I need to clean the area and if yes how do I do that and does it require lubrication ?

    Thanks
     
  14. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Glad to hear it's working again. I never heard or read of a 'relearn' procedure for the moon roof. What is it? If there is nothing visible in the tracks of the glass panel then it is likely okay. You could maybe try a can of compressed air but I doubt it would improve it. My shade is always retracted so off hand I can't say if it normally moves quicker than the glass panel which is heavier. The main thing is that it works again. Also, I don't think you'll be using much for the next 6 months or so.;)

    Peter
     
  15. sheltonfilms

    sheltonfilms Active Member

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    And I thought you read every post on here. :D

    http://www.explorerforum.com/forums...roof-will-not-open.410373/page-2#post-3621393
     
  16. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Ahhh, re-initializing, not relearn. Probably wouldn't have made a difference but 'relearn' kind of threw me off track. Buying that?:) I have read almost all posts in the past 7 years but remembering what I read is quite another thing.;)
    Thanks for the 'refresher'.

    Peter
     
  17. chrisx

    chrisx New Member

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    Hey guys, i read the post in this thread but still having a issue. i to had water coming in through my headliner and water coming down on the drivers side by the e brake. I am thinking the moonroof motor is gone because fuses are good but trying to re-initialize it there is no movement or sound. Whats strange is the i can re-initialize the shade but when i go to test it after that it will open but then stop to the half way point. Tried re-initializing it a few time and always the same result. Any thought as to why the shade would not work properly after re-initializing.
     
  18. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Hi Chris. What exactly do you mean by "re-initialize"?

    Peter
     
  19. chrisx

    chrisx New Member

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    Hey peter, I mean i followed these instructions posted but for some reason the shade dosent work after doing the following.

    Glass procedure:
    Driver or passenger front door must remain open during entire procedure I
    Ignition on Within 5 seconds of ignition on complete all of the following:
    Ignition off
    Ignition on
    Push tilt switch for less than one second then release
    Push and hold the tilt switch until full glass open and closed is witnessed (this can take up to 20 seconds to even start)
    Release switch and verify one touch open, close and vent operations.

    Shade procedure
    Shade fully open
    Driver or passenger door open Ignition on Close shade halfway
    Within 5 seconds
    Ignition off
    Ignition on
    Pull shade control for less than one second and release
    Pull and hold shade control until shade moves fully open and then back to fully closed (this can take up to 20 seconds to start)
    Release switch and test

    I think my motor for the moon roof is gone because of water damage but the shade motor still works. Just that after doing the procedure for the shade it will open but only closes to the half way mark.
     
  20. chrisx

    chrisx New Member

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  21. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Thanks for posting that procedure Chris. I've never seen that before nor did I realize such a procedure existed. Seeing as both items have their own motor, I don't think one should affect the other. Are you planning to replace the moonroof motor yourself? On mine, when you close the shade, it will go half way. Then you have to release the button and press it again to close it completely. I don't think the 2011 works the same way according to your Manual but have you tried it? Post #76 & 77 above may shed some light on the problems as well in that the glass motor communicates with the shade motor. So it is possible the one bad motor is causing the problem. Just a guess though.:dunno: Maybe get that solved first?

    Peter
     
    Last edited: April 29, 2018

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