Dismiss Notice



Register Today It's free! This box and some ads will disappear once registered!

Moonroof Will Not Close

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Beneastman, May 31, 2014.

^^Searches ExplorerForum.com^^



Do Not Sell My Personal Information



  1. chrisx

    chrisx New Member

    Joined:
    March 19, 2006
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    6
    City, State:
    Nassau, Bahamas
    Year, Model & Trim Level:
    2011 Explorer limited
    Hey Peter, no problem with posting the procedure. I am changing the moonroof motor myself. i too am thinking that because the moonroof motor is bad that it has something to do with the shade not closing all the way. Will post my findings once i change the motor which should be in 2 week. Thanks for the help Peter.
     
  2. Support EF

    Join the Elite Explorers for $20.

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no advertisements, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. chrisx

    chrisx New Member

    Joined:
    March 19, 2006
    Messages:
    43
    Likes Received:
    0
    Trophy Points:
    6
    City, State:
    Nassau, Bahamas
    Year, Model & Trim Level:
    2011 Explorer limited
    Hey Guys just an update. Once i replaced the moonroof motor all is good. i also cleaned out the drain holes as the drivers side was clogged. Thanks for the help.
     
  4. pollito14

    pollito14 New Member

    Joined:
    October 16, 2007
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Tampa, FL
    Year, Model & Trim Level:
    '03 XLT, '13 Limited
    Would the tilt motor work if the slide motor is dead?

    After months of nothing, last Friday I found the glass had tilted up without me pressing a button and I couldn't close it.
    45 mins later, there was smoke coming from the headliner and the area around the Bluetooth microphone was hot.
     
  5. sheltonfilms

    sheltonfilms Active Member

    Joined:
    June 9, 2010
    Messages:
    899
    Likes Received:
    62
    Trophy Points:
    38
    City, State:
    Hoover, AL
    Year, Model & Trim Level:
    2013 Limited 3.5L
    That sounds like the switch was stuck so it keep current on the motor. I’ve seen a stuck door window switch catch a door panel on fire before.
     
  6. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,721
    Likes Received:
    1,285
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
    Tilt and slide are controlled by the same motor. The sunscreen has it's own motor. Sounds like you need a new motor for the glass panel.

    Peter
     
  7. Yuzumizoponzu

    Yuzumizoponzu New Member

    Joined:
    November 13, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    3
    City, State:
    Bronx, New York
    Year, Model & Trim Level:
    2014 explorer sport
    Hi how is everyone doing?

    So. I am having the same issue with my 14 explorer sport, water got inside due to clogged drains, sun shade only worked from the rear half to the back only, just like the shared video and the tilt/slide is completely dead.

    After reading this entire post I went ahead and replaced the glass motor which was in the passenger side not the driver. It worked before I put the interior back together and when I tested again nothing happened. Both glass and shade are dead now. I went and replaced fuse 8 and 38 although they were good and checked the harness for current and is fine.

    My only question now is if the switch could be damaged or if there's a relay somewhere in the car that I should also check or simply a set up procedure that has to be done in order to make this thing work.

    I haven't been able to clean the drains because the roof doesn't work so if it rains again I'll be back to square one.

    Any suggestions ?
     
  8. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,721
    Likes Received:
    1,285
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
    Re-initializing the glass panel motor;
    Moonroof Will Not Close

    Since it worked before you put everything back together, have you tried taking it apart to the see if it still works as it did before?

    Peter
     
  9. Yuzumizoponzu

    Yuzumizoponzu New Member

    Joined:
    November 13, 2017
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    3
    City, State:
    Bronx, New York
    Year, Model & Trim Level:
    2014 explorer sport
    Moonroof Will Not Close

    Since it worked before you put everything back together, have you tried taking it apart to the see if it still works as it did before?

    Peter[/QUOTE]


    Thanks for replying!

    Yes I did take it apart and tested it. They didn't work. One of the motors is brand new and it worked the very first time I plug it in and the other was the shade motor which was also working.

    I'm scratching my head here!
     
  10. michael2938

    michael2938 New Member

    Joined:
    February 19, 2019
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    indiana
    Year, Model & Trim Level:
    2011 explorer limited
    I'm having trouble with the moonroof closing. I opened it all the way but when I tried to close, it just stayed fully open. Here is what I have done so far:

    1. Checked fuses 38 and 8 and both were good.
    2. The shade button WAS working initially so I think power to the switch was not a problem.
    3. I switched the shade motor on the passenger side with the drivers side motor on the left. At that point, the glass started to close but then stopped about 3 inches short. The shade also started to close (but would not reverse). The shade also stopped working.
    4. I have unhooked both motors from the track and left the connected just to see if the motor itself would run. Neither of them do anything.
    5. Ordered a new motor and installed it but nothing happens. Tried it on both passenger and drivers side.
    6. I have tried the initialize steps (door open, start, off, start, press tilt for 1 second, then hold for 20 seconds). It doesn't change anything.

    So at this point I'm out of ideas. Any thoughts?

    EDIT: This is for a 2011 Ford Explorer.
     
    Last edited: February 20, 2019
  11. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,721
    Likes Received:
    1,285
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
    Welcome to the Forum Michael.:wave:
    After you swapped the motors and they worked for a while did you go back and verify that the fuses are still good?

    Peter
     
  12. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,721
    Likes Received:
    1,285
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
    Any update??
     
  13. michael2938

    michael2938 New Member

    Joined:
    February 19, 2019
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    indiana
    Year, Model & Trim Level:
    2011 explorer limited
    Hi Peter,

    Yes, I did. I checked the fuses even after swapping the new motor in. It was one of the last things I tried actually.

    I am wondering now if I have a problem with the switch itself. Anybody know if there is a way to hotwire that switch plug? Maybe by using a spare piece of wire and connecting the power to the wire that would close it?

    At this point I don't even care if the moonroof works, I just want it shut.
     
    • Like Like x 1
  14. michael2938

    michael2938 New Member

    Joined:
    February 19, 2019
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    indiana
    Year, Model & Trim Level:
    2011 explorer limited
    One more update: I used a test light and confirmed I have power to the wire connector that connects to the motor.
     
  15. michael2938

    michael2938 New Member

    Joined:
    February 19, 2019
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    indiana
    Year, Model & Trim Level:
    2011 explorer limited
    I replaced the switch now as well and still nothing is happening. Motor is new, switch is new, test light shows power to the motor... I’m not sure what to try next!

    Edit: moonroof is closed now. I left the new motor on the drivers side and switched out the shade motor with the other one I had. Once I did that, they both started working. I closed the glass, the shade and then just unplugged the switch. I don’t understand why it is working now though. On the offhand chance it would stop working again I just unplugged it. I have no plans to use the moonroof or shade again. Too much of a headache.
     
    Last edited: February 23, 2019
  16. Jackie Fish

    Jackie Fish New Member

    Joined:
    June 13, 2019
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Cresco, Iowa
    Year, Model & Trim Level:
    2014 Ford Explorer
    Old post but Hi and thanks for all the great feedback. Wondering if anyone can provide a video or you tube of how to replace the glass motor? I have the same problem with my 2014 Explorer. Tilt open and wont shut. Tried a new switch and no change. Shade works. Thanks in advance!
     
  17. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,721
    Likes Received:
    1,285
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve II
    Callsign:
    VE3
    Welcome to the Forum Jackie.:wave:

    Peter
     
  18. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    5,295
    Likes Received:
    1,001
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST

    You have to pull down the front of the headliner which really isn't that big of a job. I can do it in less then 10 minutes. Here is a youtube video that may help.

     
    • Useful Useful x 1
  19. Jackie Fish

    Jackie Fish New Member

    Joined:
    June 13, 2019
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Cresco, Iowa
    Year, Model & Trim Level:
    2014 Ford Explorer
    Thanks blwnsmoke! Wish me luck! Later.
     
  20. goodfellaz

    goodfellaz New Member

    Joined:
    December 15, 2012
    Messages:
    30
    Likes Received:
    0
    Trophy Points:
    6
    City, State:
    NJ
    Year, Model & Trim Level:
    2013 Explorer Limited 4WD
    I actually just had to replace my glass motor. One day it started to open, the stopped half way and would only move an inch at a time with each successive press of the button. Managed to get it closed again and then it completely died. Shade motor worked fine. My front driver-side roof drain had gotten clogged. Took front driver side wheel and wheel well cover off and cleaned the drain tube end and then all the water stuck in the tube drained out. Replacement of the motor was fairly easy. Cost me $171 for the new motor and my local dealership printed out some schematics of how to take the headliner down. I was able to just take the vanity mirrors down and the switch/light assembly and pull the headliner down enough to make the repair without removing the whole headliner. Once I replaced the motor, it still wasn't working until I did the re-initialization procedure with the switch (roof will travel and re-learn it's maximum path distances).
     

Share This Page







We Support Our Troops!