Dismiss Notice



Register Today It's free! This box and some ads will disappear once registered!

Multiple suspension noises

Discussion in 'Stock 2020 Ford Explorer & Aviator' started by tbird462002, September 27, 2019.

^^Searches ExplorerForum.com^^





  1. fast_dave

    fast_dave Active Member

    Joined:
    June 6, 2005
    Messages:
    708
    Likes Received:
    119
    Trophy Points:
    43
    City, State:
    East Bay - Nor Cal / PRK
    Year, Model & Trim Level:
    '98 Spt 4.0 OHV 5 spd 4x4
    @Axles of Evil

    I think you're on to something ;)
     
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. Forddealz

    Forddealz Active Member

    Joined:
    December 2, 2015
    Messages:
    580
    Likes Received:
    49
    Trophy Points:
    38
    City, State:
    NY
    Year, Model & Trim Level:
    2020 Ford Explorer ST
    What do you mean Dave?
     
  4. Forddealz

    Forddealz Active Member

    Joined:
    December 2, 2015
    Messages:
    580
    Likes Received:
    49
    Trophy Points:
    38
    City, State:
    NY
    Year, Model & Trim Level:
    2020 Ford Explorer ST
    Me too, but I don't need to go over rough spots. I can go over softer spots and still feel a sound from ABS that did not have it on previous generation. That video I posted has the same exact sound when he crosses those white line street divider lines and I even hear the same noise when going on an a little uneven pavement.

    High way speed the ST is a beast. Can't even compare it almost any other vehicle.
     
    • Thanks Thanks x 1
  5. fast_dave

    fast_dave Active Member

    Joined:
    June 6, 2005
    Messages:
    708
    Likes Received:
    119
    Trophy Points:
    43
    City, State:
    East Bay - Nor Cal / PRK
    Year, Model & Trim Level:
    '98 Spt 4.0 OHV 5 spd 4x4
    @Forddealz,

    OK - before I get into the meat & bones, I have to say that most every day I visit the 2020 forum, I'm left shaking my head in amazement with the roll out of the 6th generation Explorer.

    As marketed, the 6th gen Explorer was supposed to be a grand-slam home run for the company that basically invented the mass-market SUV.

    The past few years, Mrs FD has dropped the hint that maybe it was time to sell our 2nd Gen and get a 5th Gen. I've politely informed the Mrs. that the 5th Gen has a major engineering flaw in the Cyclone Series V-6 engines, specifically the internal water pump which in turn has generated a class action lawsuit against Ford. Therefore, the 5th Gen is a no-go, and I've been waiting patiently while saving $$$, witing for the roll out of the new Explorer, Bronco and Mini Bronco.

    I really want FORD to make this one work, as well as the much anticipated Bronco and Mini-Bronco. BUT, so far, I don't feel it...

    I'd like a 6 Cylinder AWD, but given all the problems I've read about, I've gone so far as to ask (to no avail) on this forum if anybody knows if the 4 Cylinder Eco Boost version utilizes the same AWD arrangement as the 6 Cylinder - specifically the routing of the AWD through the oil pan. I've even found myself thinking a compromise "maybe a RWD version of this Generation is the safest bet (mechanically)."

    I agree with the mechanical and engineering points that @Axles of Evil has speculated and written about.

    Axles of Evil has noted the Gen 6 front end AWD arrangement is subject to major rotational and axial forces, and it's packaged in a very confined space, subject to high radiant heat.

    In addition to Axles of Evil mechanical evaluation, I feel that many problems experienced on this forum are somehow directly tied to a more-than-likely cut-throat business procurement case, rearing it's ugly head as the vehicle is now in mass production.

    OK, so when the Explorer/Aviator test mules were driving all over the US, they were running on custom produced test-parts that were held to a very tight/close engineering spec. No doubt engineers were hand inspecting each part before signing off on it to be installed into a test mule.

    My speculation is that due to Ford's constantly evolving cost cutting procurement methods, that in their actual Request For Proposal (RFP) for PRODUCTION parts, there was very little meat left on the bone to sub-suppliers.

    Sub Supplier sales staff signed the contracts, BUT on their manufacturing floor, the tight specs of the parts that test mules tested on couldn't be replicated 100% of the time in the PRODUCTION parts without a sub-contractor going into the red (not making a profit).

    Recently I had a 9 months stint at a local small size CNC manufacturing company. Their niche market is making small runs of custom parts from high dollar materials, utilizing expensive CNC tooling/cutting equipment that wore out a little bit each time a part was manufactured. Long story short, I witnessed, on quite a few occasions, the head/master machinist approve for shipment batches of finished parts that were just outside of the spec of what the customer specified. The "fix" was that the slightly out of spec batches were set aside and gradually mixed in with batches of parts that met the specs... I don't work there any more, and I imagine that something similar is occurring with Sub-Suppliers supplying parts for the Explorer. ...

    I think that one of the lesson's that Ford is going to learn from the 2020 Explorer/Aviator is that when you build vehicles that are very complex, and have very tight engineering specs., you can't build them with parts negotiated like you're supplying a Wal-Mart with bicycles, jeans, fishing equipment, BBQ grills, etc...

     
    Last edited: November 9, 2019
  6. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    5,014
    Likes Received:
    928
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    Sooo much speculation in here.
     
    • Like Like x 2
  7. NEWPORTNJ

    NEWPORTNJ Active Member

    Joined:
    December 9, 2010
    Messages:
    974
    Likes Received:
    23
    Trophy Points:
    28
    City, State:
    NJ
    Year, Model & Trim Level:
    2017 FORD EX PLATINUM
    WOW....TMI !
     
  8. NEWPORTNJ

    NEWPORTNJ Active Member

    Joined:
    December 9, 2010
    Messages:
    974
    Likes Received:
    23
    Trophy Points:
    28
    City, State:
    NJ
    Year, Model & Trim Level:
    2017 FORD EX PLATINUM
    After reading all that I think i will have two glasses of wine or better yet the whole bottle.
     
    • Like Like x 1
  9. fast_dave

    fast_dave Active Member

    Joined:
    June 6, 2005
    Messages:
    708
    Likes Received:
    119
    Trophy Points:
    43
    City, State:
    East Bay - Nor Cal / PRK
    Year, Model & Trim Level:
    '98 Spt 4.0 OHV 5 spd 4x4
    In the meantime, Ford has no answer nor fix, shrugs it's shoulders, and buys 'em back so they aren't branded Lemons...
     
    Last edited: November 9, 2019
    • Like Like x 1
  10. NEWPORTNJ

    NEWPORTNJ Active Member

    Joined:
    December 9, 2010
    Messages:
    974
    Likes Received:
    23
    Trophy Points:
    28
    City, State:
    NJ
    Year, Model & Trim Level:
    2017 FORD EX PLATINUM
    Well. I rather they buy it back and don't use me has a ginny pig and take the buy back to see what's wrong and fix the ones going forward.
     
    Last edited: November 9, 2019
    • Like Like x 1
  11. irl4512

    irl4512 New Member

    Joined:
    August 21, 2014
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Grimes, IA
    Year, Model & Trim Level:
    2020 Explorer ST
    I’m in the same boat. Almost 2 weeks without so much as a call from the dealer where it’s being looked at, or from Ford. Just gonna wait this out I guess and let them have it back if that’s what it comes to.
     
  12. fast_dave

    fast_dave Active Member

    Joined:
    June 6, 2005
    Messages:
    708
    Likes Received:
    119
    Trophy Points:
    43
    City, State:
    East Bay - Nor Cal / PRK
    Year, Model & Trim Level:
    '98 Spt 4.0 OHV 5 spd 4x4
    Just sayin - within this thread, there's a misconception surrounding the initiation of a buyback process.

    Buyback is a "push" process, as opposed to a "pull" process.

    To clarify, the unhappy consumer notifies the Dealer that they're not happy with their faulty $60K Explorer, and thus they have contacted their State Consumer Protection Bureau and are in the process of opening a Lemon Law case against the Dealer.

    This is the worst nightmare scenario for the Dealer, as a Lemon Law Branded Explorer will drop in value approximately 50% of sticker price, and will likely have be re-sold at a Wholesale Auction.

    So, a dealer usually sucks it in, and makes a self-preservation business decision; buying back the faulty Explorer, hoping they can fix it, and then make up their loss by selling the "Buyback" branded title Explorer to a high credit risk customer...
     
    Last edited: November 9, 2019
  13. irl4512

    irl4512 New Member

    Joined:
    August 21, 2014
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Grimes, IA
    Year, Model & Trim Level:
    2020 Explorer ST

    I should have clarified my "wait it out" comment. I actually meant wait until enough time has passed to qualify for a repurchase (or the lemon law). Ironically, our Explorer ST is the replacement for our 2019 Traverse which was repurchased by General Motors after a transmission failure, ECM failure, and brake system failure (twice). GM initiated the repurchase, not us, so apparently it can work the other way. We didn't initiate anything other than telling GM we didn't feel safe in the vehicle any longer. Obviously there were serious safety issues at hand there, so it's a bit of a different set of circumstances. We love the ST and hope it doesn't come to this again. It's a lengthy process and would force us to find yet another vehicle.
     
    • Useful Useful x 1
  14. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,024
    Likes Received:
    1,199
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    I'm guessing that you mean FORD when you say dealer. I'm quite sure that it is Ford and not the dealer that has the 'say' in these matters.

    Peter
     
  15. irl4512

    irl4512 New Member

    Joined:
    August 21, 2014
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Grimes, IA
    Year, Model & Trim Level:
    2020 Explorer ST
    Update...after 2 weeks in the shop (the second time for my clunking issue), Ford has directed the dealer to replace both struts. I’ve read that others have tried the same with no improvement in the noise, so I’m not exactly holding my breath. Should be done tomorrow, and after I pick it up, I will run a quick test drive and head straight back to the dealer if not fixed. More to come.
     
  16. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    5,014
    Likes Received:
    928
    Trophy Points:
    133
    City, State:
    Moderator
    Year, Model & Trim Level:
    2020 Explorer ST
    Why isn't the dealer test driving and confirming? Why waste a trip there? Let them test it and see if it is still happening so they can report it.
     
  17. irl4512

    irl4512 New Member

    Joined:
    August 21, 2014
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Grimes, IA
    Year, Model & Trim Level:
    2020 Explorer ST
    I’m sure they will let me know if they continue to hear it, and won’t have me stop in if that’s the case. The only way they will let me have it is if they feel it’s been resolved, which I want to verify.
     
  18. irl4512

    irl4512 New Member

    Joined:
    August 21, 2014
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Grimes, IA
    Year, Model & Trim Level:
    2020 Explorer ST
    Update...dealer replaced both front struts, test drove, and said they could no longer hear the noise. Picked up the vehicle and drove home, only to hear the EXACT same clunking noise. Called dealer and talked to the service manager, who plans on calling into Ford tomorrow. Now standing at 2 trips to the service department for a total of 16 days without the vehicle for this issue.
     
  19. dstewart51

    dstewart51 Elite Explorer

    Joined:
    July 29, 2019
    Messages:
    270
    Media:
    1
    Likes Received:
    117
    Trophy Points:
    43
    City, State:
    Lake Hughes, CA
    Year, Model & Trim Level:
    2020 Explorer ST
    Callsign:
    KJ7E
    Others have reported the same, no change after strut replacement. Still not sure what the clink noise sounds like or how bad it is.
     
  20. DrewsnewPlatinum

    DrewsnewPlatinum New Member

    Joined:
    August 30, 2019
    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Eureka Mo
    Year, Model & Trim Level:
    2020 Platinum
    My Platinum also has the front end noise. I have 2500 miles on it now. It is apparent at slow speeds on bumpy roads. Front end, struts or something low in front end. I am a test driver for a Cadillac dealer and am very sensitive to noises and their sources usually. Going to dealer at first opportunity for recall and front end noise. Also my defrosters did a lousy job during our first cold spell at clearing windows of fog. that problem was a one time only, and attributed to off gassing from being new. Cleaned windshield with Plexus and have had no further problems. Will keep you all up to date with what is found.
     
  21. irl4512

    irl4512 New Member

    Joined:
    August 21, 2014
    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
    City, State:
    Grimes, IA
    Year, Model & Trim Level:
    2020 Explorer ST
    It’s somewhat subtle, but once you hear it, you will always hear it. Hollow, thudding, clunking noise at very low speeds on uneven or slightly bumpy roads. Hard to think of a noise to compare it to.
     

Share This Page







We Support Our Troops!