Need Help with Sunroof problem

[moonlightpraise]

I have a 2008 Ford Explorer. My sunroof will only tilt up. It will not come back down or retract. I removed the upper console to access the motor and was able to manually close the sunroof. I checked the fuses and all seem to be fine.

I tested a few things and figured it was a bad motor. I ordered a new motor and installed it today only to find it does the same thing and only tilts the sunroof up but nothing else... so it must not be the motor. When the motor is not mounted in place, it only spins one direction and does so indefinitely.

When I hit the "close" switch, I don't hear any movement in the motor, however, when testing the switch with a voltmeter, it seems to be functioning reasonably (I don't really know what I am looking for).

Any ideas? Maybe the switch?
Is there a need to reset or recalibrate the motor position?

I also unplugged the battery for a few minutes.

I am completely stumped. Any help would be greatly appreciated!!

 

[Ornery]

 

[moonlightpraise]

wow... I hope that is all it is. Maybe my old motor just needs to be reset and is actually working fine. If not, I will put the new motor back in and run these procedures, then post back if it worked. Thanks!