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PTU Problems

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by GeoMimi89, December 9, 2012.

^^Searches ExplorerForum.com^^





  1. bbqwolfe

    bbqwolfe New Member

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    sounds good sorry
     
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  3. reserved50

    reserved50 Well-Known Member

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    grey oil = needs new PTU, black oil = change oil if you want.

    Grey means the insides are being chewed up.
    The oil gets dark in these very quickly, unless you change it out every oil change from new its going to be black, once every 20K or so should keep it looking slightly less dark. I just loosen the drain plug and let a few drip outs into a cup once in a while to see how it looks and stick my finger over the drain hole to keep it from leaking then inspect the magnet on the drain plug and clean it. I wouldn't drain more than half a teaspoon at most since they don't hold much fluid to begin with.
     
  4. Herb5280

    Herb5280 New Member

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    Well, you can add me to the list with a bad PTU. 2014 Limited with 23000 miles. I bought it with a branded title. The dealership wants $2000 to replace it.
     
  5. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Herb.:wave:
    Sorry t o hear about your issue with the PTU. That seems to be a very unusually low mileage for a failed PTU. Are you sure it isn't just leaking seals? One small consolation would be that if the dealer replaces it you will have a 24 month unlimited mileage warranty on parts and labour.

    Peter
     
  6. Herb5280

    Herb5280 New Member

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    The seal is certainly bad, but the grease/oil is grey and looks like the PTU will go bad even if the seal is fixed.
     
  7. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    May as well go for the replacement in that case. I wonder why it 'went' so soon. Could it be related to the reason it was issued a "branded title"?
     
  8. Herb5280

    Herb5280 New Member

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    wasn't supposed to be, but who knows. Pretty upset with myself and the car at the moment.
     
  9. aznkidlee

    aznkidlee Active Member

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    I have a 2012 Explorer with 80,0000 miles. I bought it to the dealer for my 'Works Package' and was advised the PTU was not serviceable. I asked my independent mechanic and he was unable to replace the gear oil.
     
  10. 182RG

    182RG Active Member

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    It is s
    It is serviceable. I posted a thread on here that detailed how. Do a search. Essentially, you use a Mity Vac to suction out the old fluid through the fill hole.
     
  11. Herb5280

    Herb5280 New Member

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    If that is the case, could the seal be replaced on the PTU and keep replacing the grease?
     
  12. 182RG

    182RG Active Member

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    False economy. A significant part of your $2,000 quote is labor. I doubt they would only replace the seal, but if they could, you'd still be looking at $1,200 - $1,500 since the labor is the same effort to remove the unit, and reinstall.

    Your fluid is gray. You are on borrowed time. The PTU is $700. Find an independent shop and you can probably save a few hundred $.

    The engineering of this part is incredibly poor, and the heat stress on it is high.
     
  13. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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  14. Walt S.

    Walt S. New Member

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    My 2014 Limited 3.5 with 44k miles went to the dealer today. I suspected the PTU based on the leakage and thread here. Yep, they confirmed it and replacing the PTU under the powertrain warranty. I should get it back tomorrow as they had to order in the part.
     
  15. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Walt.:wave:

    Peter
     
  16. tinner

    tinner Active Member

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    Isn't the PTU covered by the 5yr/60k powertrain warranty?
     
  17. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Affirmative
     
  18. tinner

    tinner Active Member

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    Just wondering why Herb was going to have to pay around $2,000 if it's under warranty?
     
  19. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    I can only guess that perhaps no one thought to check on that. It actually didn't ring a bell this time with me until I read your post. Not sure why I didn't catch it.

    Peter
     
  20. tinner

    tinner Active Member

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    I have those senior moments also Peter lol. It's apparent the dealership didn't bother to tell him he is was covered,sounds like trying to make some extra cash for the service dept.
     
  21. KurtR

    KurtR New Member

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    I have a 2016 Explorer Platinum. The PTU exploded (literally) while travelling on the highway at 65 mph. Ford fixed the PTU, but now the vehicle shudders in 6th gear at about 65 mph under load. I've had it back to the dealer 10 times now. They still cannot identify the issue. It did this shudder twice right before the PTU blew. Happened on 4/1/17 and its now 8/24/17 and still not fixed. And it still smells horrible inside the cabin. I can't remove the odor. This all occurred at 24k miles. Anyone ever heard of this before?
     

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