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Roof Rail Separating

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by nchoma0002, January 29, 2017.

^^Searches ExplorerForum.com^^





  1. metroplex

    metroplex Active Member

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    I fixed them on my 2018 by heating the ends with a heat gun and reforming them so they clip better onto the rails. My problem was the right rear wasn't engaging the side clip. Once I reformed it, it made a very loud snap sound when it engaged.
     
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  3. Darkiron90

    Darkiron90 Elite Explorer

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    I will have to try that thank you!
     
  4. Awinee

    Awinee New Member

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    Ugh. This is happening to one of the roof rail caps on my 2018 XLT. It's very loose and can't get it to clip onto the rails. But I had it vinyl wrapped for my blackout package so don't want to get them replaced just yet, as I would have to re-do the wrap.
     
  5. Kelley C Swanson

    Kelley C Swanson New Member

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    Does anyone know of issues with Ford Explorer roof rails detaching? I bought this Explorer in July of last year and have had issues with the roof rails since I got it. The top plastic pieces have been replaced by the dealership twice and a few weeks ago the replaced the entire apparatus
    (meaning the piece that attaches to the roof and the top plastic piece that snaps onto it). The driver side rail started coming up again after going through my local car wash. I'm really not sure what else the dealership can do since replacing the entire thing didn't work. I'm starting to think it's a design issue...
    What should my next course of action be? THANKS FOR ANY HELP!!

    2018-10-19_10-48-01_258.jpeg
     
    Last edited by a moderator: January 23, 2019
  6. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

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    Have not seen this on the forum before.
     
  7. MM07

    MM07 Elite Explorer

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    Push it back in if it goes in and take it back to the dealer. On my 2016 XLT the silver top rails were replaced twice due to them coming up. The third time it happened they replaced the entire rail (both pieces) on both sides. Didn't have any issues after that.
     
  8. DMG632

    DMG632 Active Member

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    On my 2016 Sport the passenger side front plastic rail just started popping up and it's never been to a carwash.
     
  9. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Kelley.:wave:
    Your thread was merged with this one on a similar issue although the initial post was not as bad as yours. Your next course of action should be straight forward. Take it back to the dealer as you are under warranty.

    Peter
     
  10. Zodiac

    Zodiac Active Member

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    I have this issue on the rear of the driver side as well. I believe it has been replaced once already through warranty and I will be bringing it up again when I go in next time. @BradleyFord did you have any luck after you had it replaced?
     
  11. Grok

    Grok Elite Explorer

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    Mine also popped off on left side every time I went through car wash. Dealer service shop replaced under warranty. Has not happened again. Right side started a couple months later and I reported it but haven't made the appointment to get it replaced. It pops up less frequently than the left did.
     
  12. 1995E

    1995E Well-Known Member

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    Lol what a useless roof rail
     
  13. Alessio

    Alessio New Member

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    Hi, I have a 2017 Explorer Sport and noticed that the driver side OEM roof rail at the back has popped up. The base is still screwed down, but the black plastic cover has lifted and if I try to pop it back in, it pops back off and won't stay down. Again, this is only the cover and only at the back end.

    My concern is if water gets in there and makes its way to the interior roof, etc.

    Has anyone else have this issue? I plan on taking it to Ford soon since i'm at 25,000 miles. Hopefully it's covered. But wanted to see if it's a common problem.

    Thanks
     
  14. 15Limited

    15Limited Elite Explorer

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    A late welcome to the Forum...you may be setting a record...2 years on the Forum and this is your first post??

    As you can see from the previous posts, a very few others have had similar experiences.

    Also, using the 'Search' function in the upper right corner of the page will give you this result:

    Roof Rail Separating
     
    Last edited: March 5, 2019
  15. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Alessio.:wave:

    Peter
     
  16. player12

    player12 New Member

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    I've had my rail caps replaced once under warranty. It was a few weeks before the new set started again.

    I gorilla glued them down and that solved the problem.
     
  17. Mark Spain

    Mark Spain New Member

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    2019 Explorer Sport Roof Rack Covers

    Both of the black roof rack covers on my Explorer Sport keep coming loose (clips not holding) and popping up! I have taken it back (4) times and they replaced the clips, but they still come up. I went out at the local Ford Dealer to the line of new Explorers on the lot and (2) had the covers sticking up! I went over to the other ones that were not sticking up and pulled slightly. Some were tight and some came off easily! Now I am being told by Ford Customer Service that there is nothing they can do! REALLY! My $50K blows apart with wind or at the car wash and that is acceptable by Ford?
    How many others have this issue?
     
    Last edited by a moderator: July 11, 2019
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  18. Michael Lopour

    Michael Lopour Active Member

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  19. AZ 2017 Exp Sport

    AZ 2017 Exp Sport New Member

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    Same with my 2017 Sport
    I would like to remove them.

    explorer pic.JPG
     
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  20. AZ 2017 Exp Sport

    AZ 2017 Exp Sport New Member

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    Hi Mark
    Did you grow up in Irvine CA? This is Steve Shiflett - now in Mesa AZ
     
  21. MM07

    MM07 Elite Explorer

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    Go back to the dealer and have them replace the whole kit, both sides. I had that happen many times on my 16 XLT and they finally just replaced everything. All was fine after that.
     
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