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Welcome to the Forum Android.:wavey:I also have the same issue on my 2011 Explorer. It is in exactly the same spot as user JohnC12 (http://www.explorerforum.com/forums/showthread.php?t=375371&highlight=arm+rest).
I am in Canada and my warranty is done. Upon reading this forum I guess it doesn't hurt to check with my dealer but historically the dealer hasn't been too accommodating for things that are a known FORD problem. I will try.
Andy
Andy, you can contact Bianca (FordServiceCA) using this link;
http://www.explorerforum.com/forums/private.php?do=newpm&u=233337
When you PM, be sure to include your full name, best daytime phone number, VIN, mileage, and servicing dealership in your message.
Good luck.
Peter