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Sync 3.4 (build version) & Diagnostic Screen

Discussion in '2020 Sync 3 / In Vehicle Technology' started by Blacked_Out_ST, December 14, 2019.

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  1. Blacked_Out_ST

    Blacked_Out_ST New Member

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    Hello all, nice to informally meet.

    After scrolling through multiple threads last night, I'd appreciate some clarity on a few topics. Up until last night, I thought I was pretty tech savvy (lol) but I'm still soooo confused.

    Although I'm enjoying my 2020 Explorer ST, the technology is proving to be very underwhelming. I'm hoping a few quick fixes will change my perception...

    FYI, 10.1 screen

    1. Sync 3.4 build: @UofMEngineer eluded to three different versions. QUESTION, how exactly do I determine which version I have (19101, 19200 or 19274)? After plugging away on the "Ford Owner" app (aka Ford Pass), I'm still unsure where to locate the build version

    2. Diagnostic Screen: Is there away to access the "back end" of Sync 3.4? Without getting into the weeds, I'm very dissatisfied with the portrait layout and daily headaches of the system, and hoping to remedy the situation (if possible). I've owned BMW's in the past and paid for "remote coding" to enable/disable factory settings and hoping to perform a similar task (if available with Ford).

    3. Mobile Apps VS CarPlay: I love the features of CarPlay but it's borderline the worst interface I've ever experienced. Has anyone found an adapter or usb connection that "tricks the system"? AKA- sends a signal to the system to engage CarPlay without actually having a wire attached?

    4. CarPlay w/ Spotify: My onscreen Spotify playlists won't load more then 15-20 songs per list. Although all tracks can be played (when on shuffle), I can't physically view the entire track list on the screen.

    Thanks in advance all!
     
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  3. UofMEngineer

    UofMEngineer Active Member

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    1. Settings -> General -> About SYNC will show the software version, e.g. 3.4.19101.
    2. There's not really much you can do from diag screen.
     
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  4. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Blacked_Out_ST. :wave:
    The portrait layout has been discussed in other threads. Apparently there is nothing to be done with it, currently.

    Peter
     
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  5. Blacked_Out_ST

    Blacked_Out_ST New Member

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    Thank you. I just followed your instructions and determined I have 19101. Would it be beneficial for me to visit the dealer to get the latest update or is this fairly similar to the latest rollout?
     
  6. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Have you checked your Owner's Account to see if any updates are available for you to download?

    Peter
     
  7. Blacked_Out_ST

    Blacked_Out_ST New Member

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    Peter, this is one of the things that has somewhat stumped me. When you guys refer to the owners account, what website, app and/or platform are you referring to? FordPass?
     
  8. Ronxlt

    Ronxlt Member

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    Owner.ford.com
     
  9. UofMEngineer

    UofMEngineer Active Member

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    If it were my car, I would update when possible. Currently, the updates are dealer provided only. Should be free. The owner available update via USB/OTA is a few months out still.
     
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  10. Frank Trivieri

    Frank Trivieri New Member

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    Has anyone been able to determine what the difference is between the three variants?
    19101, 19200 or 19274
     
  11. Texas Steve

    Texas Steve New Member

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    On my Lincoln I went from 19101 to 19274 and dont see any differences. Im told most changes are fonts etc
     
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  12. Pnewby

    Pnewby New Member

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    I had a message that my software had been updated in my Aviator while at the pool yesterday. It is Sync 3.4. That is about as seamless as it gets.
     
  13. Texas Steve

    Texas Steve New Member

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    Yea I got notice of update as well but nothing changed! I had shot of software screen before and after and nothing changed!
     
  14. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Mine shows V3.4 build 19200 as of Jan. 26th. Did not find any updates waiting in my account.

    Peter
     
  15. Texas Steve

    Texas Steve New Member

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    This is what was updated on my 2020 Aviator at the Dealer. Today I got a notice about a update on "lincoln Way" app. But absolutely nothing changed all the builds etc are exactly the same as when I came back from the dealer 2 months ago.

    IMG_0351.jpg
     

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