1. Holiday Special! - 2 for 1 Elite Explorer sale!

    Right now you can purchase an Elite Explorer membership for $20 and receive a two year membership!

    Click Here to start your membership and get rid of the ads!

    Dismiss Notice
Dismiss Notice



Register Today It's free! This box and some ads will disappear once registered!

SYNC 3 latest version

Discussion in '2017+ Sync 3 / In Vehicle Technology' started by Vinayak, September 21, 2017.

^^Searches ExplorerForum.com^^





  1. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,226
    Likes Received:
    1,220
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    I don't really know. My account shows it is up to date and there is no new program to download. Checking back I see you got that from the Mustang forum. Perhaps their build is somewhat different.

    Peter
     
  2. Support EF

    Elite Explorer 2 for 1 Sale! $20 for 2 years!

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.



  3. jmr061

    jmr061 Well-Known Member

    Joined:
    August 24, 2014
    Messages:
    1,791
    Likes Received:
    109
    Trophy Points:
    83
    City, State:
    Wisconsin
    Year, Model & Trim Level:
    16 Edge
    Pr-16 Exp Sport
    Official versions are ones released through the owner website. Ford doesn't look highly upon those who poke and prod their server to what they consider "stealing" individual files.
     
  4. mic98xlt

    mic98xlt Elite Explorer

    Joined:
    June 4, 2005
    Messages:
    385
    Likes Received:
    26
    Trophy Points:
    38
    City, State:
    West Haven, Ct.
    Year, Model & Trim Level:
    98 XLT
    03 Sport
    I don't know if this was covered here, but here is how someone got CarPlay with the new update with a $50 new USB. Maybe someone here can use this info. I don't have a newer Ford, but found it interesting.
     
    • Thanks Thanks x 1
  5. ozziejin

    ozziejin New Member

    Joined:
    May 1, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Ohio
    Year, Model & Trim Level:
    2017 Explorer Platinum
    I'm having the same issue, already regret the update
     
  6. Bob Bohannon

    Bob Bohannon New Member

    Joined:
    June 14, 2018
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Miami, FL
    Year, Model & Trim Level:
    2018 Explorer XLT
    How do you report these issues so that Ford can fix them? Or do they just wait until their own staff finds them and then fix them as they discover the bugs? I like Apple. When something crashes, you can report the bug and then in the next update, they fix your OS. I wish we could do something like this with SYNC 3.
     
  7. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,226
    Likes Received:
    1,220
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    Hi Bob. It doesn't appear a widespread issue as there appear to only be 2 reports on it. Here is the last contact information that the Ford In-Vehicle Technology Team showed in their posts before they were pulled from the Forum. I believe Ford also gathers/compiles information on problems reported to dealers. Several reported issues were incorporated in MFT software updates.

    p: 800.392.FORD (Prompts 1 then 3)
    t: @FordService @Ford
    f: facebook.com/FordExplorer facebook.com/Ford

    Not sure if that will help or if the info is still correct.

    Peter
     
  8. ozziejin

    ozziejin New Member

    Joined:
    May 1, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Ohio
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Thanks. Just posted the issue on facebook page.
     
  9. Bob Bohannon

    Bob Bohannon New Member

    Joined:
    June 14, 2018
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Miami, FL
    Year, Model & Trim Level:
    2018 Explorer XLT
    Peter, thank you for that information. Looks like Facebook would be the easiest.
     
  10. BerndM

    BerndM Member

    Joined:
    May 29, 2018
    Messages:
    73
    Likes Received:
    4
    Trophy Points:
    18
    Location:
    10 miles NE of Disneyland in Southern California
    City, State:
    Placentia, California
    Year, Model & Trim Level:
    17 Explorer Platinum
    Sync 3 WiFi question

    I have my 2017 Sport set up with my router for automatic updates as they become available.
    My question is this...does the wifi function / update do its thing car is totally turned off (while it is in range of the router) or does the system have to be on to download anything?
    Thanks
     
    Last edited by a moderator: July 5, 2018
  11. dentalpain

    dentalpain Active Member

    Joined:
    August 10, 2014
    Messages:
    104
    Likes Received:
    10
    Trophy Points:
    28
    City, State:
    Chipley, FL
    Year, Model & Trim Level:
    2016 Ford Explorer Sport
    First, wrong subforum, there is a sync 3 section, I would expect this to be moved.

    Second, I would not expect your system to update...some people have had varying success. I had a progress bar...but it never went anywhere, other times it just sits and spins. I would expect the wifi link to update your version of sync to owner.ford.com. From there you can download the update to USB and manually update. I even took the post install file and uploaded to confirm successful installation.

    I retrofitted my 2016 explorer sports sync 2 to sync 3...and just sold my old sync 2 apim for 300 on ebay. Total cost outlay was less than 100 bucks.
     
  12. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,226
    Likes Received:
    1,220
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    Your thread was moved and merged with this one as dentalpain mentioned.
    See this post for a partial answer to the auto update question. SYNC 3 latest version
    I did an update on Sync and was not able to report it as being successful despite repeated attempts. When I checked my version level on the Explorer's screen a day or so later, the updated version showed. It must have updated using my home router but can't tell if it happened while the vehicle was off.

    Peter
     
  13. Lewisra

    Lewisra Active Member

    Joined:
    December 14, 2013
    Messages:
    677
    Likes Received:
    14
    Trophy Points:
    28
    City, State:
    Howell, mi
    Year, Model & Trim Level:
    2017 explorer limited
    it does connect when the vehicle is off, but the update(to a new version) functionality doesn't work. Per Ford.
     
  14. Barry Trobaugh

    Barry Trobaugh New Member

    Joined:
    July 4, 2018
    Messages:
    45
    Likes Received:
    5
    Trophy Points:
    18
    City, State:
    Memphis Tennessee
    Year, Model & Trim Level:
    2018 Platinum
    As a newbie to Sync3, how often is there a Nav update?

    Mine too occasionally says it is downloading but there is never any change. My last check happened on Jun 26 but the "version" never changed.

    Thanks ahead
     
  15. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,226
    Likes Received:
    1,220
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    See; New Nav maps available for the 17's

    Peter
     
  16. Bob Bohannon

    Bob Bohannon New Member

    Joined:
    June 14, 2018
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Miami, FL
    Year, Model & Trim Level:
    2018 Explorer XLT
    I will have to try to do another download. I remember setting up the WiFi before and it connected successfully. Last time I checked, it was no longer connecting, so automatic updates may not be working.
     
  17. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,226
    Likes Received:
    1,220
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    If you are referring to SYNC 3 auto software updates, Ford has said that ability is not yet available. Neither are auto Navigation updates. Navigation update can be done by the dealer for a price and it will be 'tied' to your VIN.

    Peter
     
  18. Bob Bohannon

    Bob Bohannon New Member

    Joined:
    June 14, 2018
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    Miami, FL
    Year, Model & Trim Level:
    2018 Explorer XLT
    Why is there such a holdup? What is the purpose of having an auto update feature that doesn't work?
     
  19. VandyCWG

    VandyCWG New Member

    Joined:
    March 4, 2013
    Messages:
    44
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Spring Hill, TN
    City, State:
    Spring Hill, TN
    Year, Model & Trim Level:
    2017 Explorer Limited
    Here lately, my SYNC 3 has been sluggish...Seems like it has found a new version on the server....This is what I cant get past when I search for updates.
    [​IMG]
     
  20. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    25,226
    Likes Received:
    1,220
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2020 Aviator Reserve
    Callsign:
    VE3
    see post #396
     
  21. VandyCWG

    VandyCWG New Member

    Joined:
    March 4, 2013
    Messages:
    44
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Spring Hill, TN
    City, State:
    Spring Hill, TN
    Year, Model & Trim Level:
    2017 Explorer Limited
    I understand that. This is "downloading" an update though, just not looking for one. And it's a newer version that what I have installed.
     

Share This Page







We Support Our Troops!