Still no answer at Deerfield Precision, goes right to voicemail every time. Not sure what to do about this, as I feel as if I got robbed. No answer in the last 2 days at Poly Performance either. So I called tech services at Fox about the spanner wrench. They are aware, and confirmed it doesn't work. They have one that uses a 3/8" ratchet, and fits, but told me that an aftermarket spanner wrench, would be better, as these are thin steel cheapo's. The wrong spanner cost me $26 before taxes. The ratchet type is $9. lol They sent an email to Poly, telling them to change their information about the spanner wrenches. They also said once they get a certain amount of returns / complaints, then they will remove it completely. Sounds messed up to me. That's corporations for ya. They have real nice aluminum spanner wrench sets available, but only for larger shocks. Weird. I have yet to get a new DDS after the move, and the DDS I want, is on vacation. I got some OTC stuff to help with the 2 broken molars, until I find someone to help. Edit: Poly Performance finally answered. They sent me an authorization email, but no return shipping label for the wrong wrench. Called them back, and demanded one. they told me to contact Fox for that. I laughed, and said I bought it from you, not them. He said he will talk to them, and get back to me. Sheesh. I ended up buying a 3/8" ratchet type set from QA1. Called Deerfield back again, left another message to refund my $150. Still nothing. The world has gone stark raving mad.