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Vehicle Health Report

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by TXFordMan, August 23, 2011.

^^Searches ExplorerForum.com^^



Do Not Sell My Personal Information



  1. cwescapexlt4x4

    cwescapexlt4x4 Explorin' the Desert SW Elite Explorer

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    Mine works as well, as suggested ... check your setup
     
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  3. Gablesdad

    Gablesdad New Member

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    City, State:
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    I ran a health report on my 2011 EX Limited in June, no problems was able to pull it up on the website. Just ran another last night, sync on the screen in EX says report completed go to web site to view. I have been trying since last night to pull it up NOTHING. It shows the date 6-11-2015 as the last reort completed and that I can not even access. Something is up.....
     
  4. FordIVTteam

    FordIVTteam Official Ford Rep

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    Hi xnhra and Gablesdad,

    Please log into your Owner accounts at Owner.Ford.com and swap your phone number with a different one, save it, then put your real number back to primary. This should clear up any issues you're having. If it doesn't, shoot me a PM with your VIN, and the email address you use to log in with.

    Rebecca
     
  5. Gablesdad

    Gablesdad New Member

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    HOORAY, just received email that my report is ready. Went to the portal and retrieved it, all is good.

    The FORD servers must have been really busy !!
     
  6. Sixonemale

    Sixonemale Active Member

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    What type of data does the vehicle report that one would not know other wise by keeping maintenance log and checking under the hood now and then?

    I chose not use it because in the T's & C's it said personal information could be sent to third parties, plus it required a preferred dealership.
     
  7. ECinEI

    ECinEI Member

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    None, that I could tell. I've actually turned the Vehicle Health Report function off on my '09 Sport Trac. It seemed that anything the Health Report would pick up would also set off a warning light. It really appears to be more of a delivery system for dealers to send you service coupons.
     
  8. Sixonemale

    Sixonemale Active Member

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    Thanks for the candid and honest reply.
     
  9. cwescapexlt4x4

    cwescapexlt4x4 Explorin' the Desert SW Elite Explorer

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    For me, i'd rather it be in the system if I am having issues for FORD to see more using their tools. What personal info could it release? Where you were at the time of the report... I don't care about that since the vehicle has to have been running for a while so you wouldn't do it at your home realistically.
     
  10. LukerDooker

    LukerDooker Active Member

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  11. BMETFerg

    BMETFerg New Member

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    How does Ford use the information in a health report if I'm actually having an issue with my car that I want them to know about? I think I'm having issues with my electric throttle body and ran a report when it happened last but how do I give that information to the service department?
     
  12. LukerDooker

    LukerDooker Active Member

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    If you have a Ford Owner online account, or a SyncMyRide account, both end up in the same place-your Ford owner account.

    The mobile phone # you would pair up in your Ex,
    is registered on the site as a condition of being able to pair it & upload your VHR, into your Ford account.

    So if you run a VHR while your phone is paired to MFT, it prompts to send it to your Ford acct.
    (messaging rates of your carrier plan will apply)

    But, once the VHR is in your online profile, I think no one but you see it.

    If you can give the shop your name and VIN and they can see it, great, but they will still tell you to bring it in to look at it, and they dont even need the VHR.

    The VHR is not detailed enough for preventive diag by the shop, its more for you to review basic maint items, not much else.
     
  13. BMETFerg

    BMETFerg New Member

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    Well that is ridiculous!
     
  14. jmr061

    jmr061 Well-Known Member

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    VHR is useless, known that for a long time.
     
  15. gatzdon

    gatzdon Active Member

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    You have to re-register your sync account every year for it to work. Not sure I understand why though.
     
  16. CajunFordEx

    CajunFordEx Active Member

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    No you dont. I have only registered my sync account once in 2011 and I still get the vehicle health report today.
     
  17. LukerDooker

    LukerDooker Active Member

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    horrible accident, bad driving, but black box has the info to discover what happened.
    (bold emphasis mine

    http://money.cnn.com/2015/08/26/news/companies/ignition-switch-conviction-overturned/index.html

    Lakisha Marie Ward-Green was driving 16-year old Robert Chambers home from school in September 2010 in Penn Hills, Pa., when the ignition switch shut off the car's power, disabling its power steering and power brakes, according to her attorney, Robert Hilliard.

    The 2007 Chevrolet Cobalt she was driving hit a pole, bounced back into the street and struck a school bus. The boy was killed instantly. The airbags in the car did not deploy.

    Ward-Green pleaded guilty in the case. The car's data recorder showed that she had been driving 75 mph in a 35 mph zone five seconds before the accident.

    But Hilliard said the same data recorder showed she braked and slowed the car down to 30 mph as she swerved to avoid a school bus that pulled into the street. However just after she slowed the car to 30 m.p.h., the ignition switch shut off and she lost power brakes and power steering. That's when the accident happened.
     
  18. gatzdon

    gatzdon Active Member

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    I admit I haven't used it in quite some time, but I remember last year I couldn't do anything until I logged in and re-registered. Didn't cost anything, but had to re-accept the terms and conditions. The messages at the time indicated that this was an annual requirement.
     
  19. daftarynimita

    daftarynimita New Member

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    How to keep vehicle safe during Monsoon. I love my car very much and want to keep it new all times.

    Thanks in advance.

    Dentist Mumbai
     
  20. 360

    360 Member

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    City, State:
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    I ran one report around 5000 miles. Now I am at nearly 12000 and when I attempt to run it, it says it cannot run one until the vehicle has 200 miles on it.

    I don't get it.
     
  21. jmr061

    jmr061 Well-Known Member

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    Do you have anything plugged into the diagnostic connector?
     

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