I have owned my 2002 XLS for about 14 months now (13,500 miles) and here are my opinions/problems so far:
- Paid way too much for it ($28,000.00) but really wanted it. Remember, this was way back in 2001 before the 911 attacks, interest rates were still high and incentives were unheard of (also, only 3 dealers here, did not leave me much choice).
- I really like the body style. Was looking at the 2001's at the time, but in my opnion, the design was outdated. The interior roominess/comfort is good....but way too much plastic is used. I tend to personalize all of my cars anyway, so that does not matter to me.
- The ride is good but not excellent. The shocks/springs are way too stiff, which makes for a rough and jarring ride over even small perfections in the road. Can't wait for the aftermarket to come out with some replacement shocks/springs, because these are the first things to go. As mentioned above the thing does tend to wander on the highway....gotta keep both hands on the wheel.
- Fit and finish......hmmmm....have had to take my X back in twice for problems with the rear glass hatch lineup/alignment issues.
- Engine/trans is excellent. Power is where I need it and the thing shift's sikly smooth. Noted above in an earlier post that the X seemed to lack power at 75mph.....hmmmm, I find the power to be excellent. Passing at this speed or any other speed is great!! Had to take the X back to the dealer twice to have the transmission Computer or PCM reprogrammed (was shifting extremely rough).
- Steering....see above. Also, have had the X back to the shop twice now to replace steering shaft parts. Symptoms were looseness/knocking in the steering wheel along with excessive play. Guess this has been a problem with alot of different year Explorer's.
Overall, I really love this new X. Unfortunately, being a new model I am subject to various new model problems/breakage/etc.