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What's your status?

Discussion in '2018 - 2019 Ford Explorer Order Status Threads' started by IslandFamily, April 7, 2011.

^^Searches ExplorerForum.com^^



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  1. Black Mounty

    Black Mounty Member

    Joined:
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    City, State:
    New York, New York
    Year, Model & Trim Level:
    2011 Explorer XLT
    Good chuckle when i got home. Letter from Ford left me wondering what they could be sending me via mail. Maybe some cash for my inconvenience.

    Instead a Ford Viewpoint Survey asking how much i love my new Explorer and to rate my delivery experience. Problem is my vehicle has been sitting at the Plant for the past 7 weeks.

    Oh well, hoping its coming soon. My existing lease runs out in a week and a half.
     
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  3. sagexlt

    sagexlt New Member

    Joined:
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    City, State:
    Hillsborough, NJ
    Year, Model & Trim Level:
    2011 XLT
    Ordered 2/5
    Built 2/25

    Found out from customer service on Thursday that car was finally on the move and in Ohio. They called me again yesterday and said it was in PA. Seni sent me a PM stating it would be at the dealer on Monday. From the sound of it, it seems like it may have been put on a truck from Chicago but I don't know. I did notice that the dealer inventory in our our area is increasing rapidly so maybe they are getting this shipping thing worked out. I hope so for everyone elses sake. Also, my Sync shows Version 2.7. Aren't the updates available online and can be downloaded to a storage device that you can upgrade yourself?
     
  4. jackey

    jackey Active Member

    Joined:
    February 24, 2011
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    City, State:
    CT-shoreline
    Year, Model & Trim Level:
    '11 Ex XLT Kona Blue
    Glad to hear your truck is on the move..seems they are getting the Feb builds out now!!
    The 2.8 upgrade will be a dealer install. So far the only customer install is a sync checker -not an actual update.
     
  5. ellis_pinkie

    ellis_pinkie New Member

    Joined:
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    City, State:
    Topeka, KS
    Year, Model & Trim Level:
    2011 Ford Explorer XLT
    Jan 28th Order and it is still awaiting shipment here, so it seems to be pick and choose which one's they ship how dumb
     
  6. jackey

    jackey Active Member

    Joined:
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    City, State:
    CT-shoreline
    Year, Model & Trim Level:
    '11 Ex XLT Kona Blue
    I ordered 1/28..build 3/29 and into transit 4/6.
    Still in transit about 1 1/2 hours from me since Thurs.
     
    Last edited: April 16, 2011
  7. bbag88

    bbag88 Member

    Joined:
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    City, State:
    AG, CA
    Year, Model & Trim Level:
    2003 Eddie & 2016 Limited
    Ordered on 1/30
    Built 3/5
    released/called back/re-released/relaxing until 4/13
    3rd day of transit today... no ETA yet Hoping for end of next week
     
  8. IslandFamily

    IslandFamily Member

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    City, State:
    California
    Year, Model & Trim Level:
    '11 Sterling Gray Limited
    Wonder if our cars are together. Ours was FINALLY "in transit" on 4/13 and headed to California too. Our family took bets on what day it would actually get here. I think I picked the latest day to hopefully avoid disappointment!
     
  9. ericama33

    ericama33 New Member

    Joined:
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    Year, Model & Trim Level:
    2011 XLT
    ordered 3/24
    Still no VIN
     
  10. Red Ex

    Red Ex New Member

    Joined:
    March 28, 2011
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    City, State:
    Northern California
    Year, Model & Trim Level:
    2011 Explorer Limited
    I hope my Ex is "in transit" with your Ex and headed to California, too! I'm hoping Seni can confirm this for me on Monday, 4/18!
     
  11. IslandFamily

    IslandFamily Member

    Joined:
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    City, State:
    California
    Year, Model & Trim Level:
    '11 Sterling Gray Limited
    Fingers crossed!!! I'm in SoCal so maybe they'll drop yours off first?!?!
     
  12. Jabber49

    Jabber49 New Member

    Joined:
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    City, State:
    Detroit MI
    status...what's my status...how about "annoyed"

    5 new Ex's show up at my dealer with VINs later than mine..what the f
     
  13. FordService

    FordService Official Ford Rep

    Joined:
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    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    2014
    Hey all,

    I just wanted to let you know that I will be tracking your Explorers this afternoon. If you sent a PM Friday or Saturday I should be able to get back to you and hopefully the others today as well. Thank you for your patience as I get caught up on weekend PMs.

    Seni :)
     
  14. steve21224

    steve21224 New Member

    Joined:
    April 7, 2011
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    City, State:
    Baltimore MD
    Year, Model & Trim Level:
    2011 Limited
    Ordered 2/27
    Build date 3/18
    Released on 3/26
    Supposed to arrive on 4/4
    Being held in Illinois.
    Then, supposed to arrive on 4/14
    No update since 4/14

    Has anyone else ordered the inflatable seat belts and gotten their EX. Told it was not a problem. 3 vehicles with numbers within a 5 number range of ours have shown up on 4/12, w/o inflatable belts.
     
  15. WilsonL

    WilsonL New Member

    Joined:
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    City, State:
    Laurel, MD
    Year, Model & Trim Level:
    11 XLT
    Still Waiting

    Order 3/19.
    Order Number ?
    DORA ?
    VIN ?

    E-Mail Academy Ford Again. Salesperson and manager have not replied. Now in the 4th week with no response.

    Tomorrow will be the one month anniversary, with no information. May go to dealer lot and druel on inventory.:rolleyes:
     
  16. rsomers

    rsomers New Member

    Joined:
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    City, State:
    Silver Spring, MD
    Year, Model & Trim Level:
    '11 Limited 4WD
    Hello, I remember I replied to your post in another thread. There is no reason why they can't give you the order number. My dealer faxed me a printout of a screen the day after I asked them to order it. It shows the order details and the dealer code, order number, order type and priority. With the dealer code and order number (assigned by the dealer), Seni can check the status for you.

    If they can't give you this, perhaps they never placed the order. If you want to try another dealer, I've been very happy with mine, Koons in Silver Spring. Ask for Debbie Colt, Internet Sales Director. This is the 3rd car I bought from her.
     
  17. jackey

    jackey Active Member

    Joined:
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    City, State:
    CT-shoreline
    Year, Model & Trim Level:
    '11 Ex XLT Kona Blue
    Grrrr..my status is my truck is STILL sitting in Rhode Island. It has been there since last Wed afternoon.
    Get it to my dealer!!!(1 1/2 hours away).
     
  18. mpoggg

    mpoggg New Member

    Joined:
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    City, State:
    sacramento ca
    Year, Model & Trim Level:
    2011 explorer
    Order now shows SHPD CONVOY94. Revised ETA is 4.25.2011.
     
  19. annexplorer

    annexplorer New Member

    Joined:
    April 6, 2011
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    City, State:
    Omaha, Nebraska
    Year, Model & Trim Level:
    2011 XLT
    Just found out from our dealer that the expected ETA is tomorrow at the dealer. My family and I just revised our "bets", so I'm hoping we didn't just jinx ourselves by bringing back our dates.

    Omaha, NE
     
  20. IslandFamily

    IslandFamily Member

    Joined:
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    City, State:
    California
    Year, Model & Trim Level:
    '11 Sterling Gray Limited
    LOL, I bet they are together!!! Our dealer informed us this morning that our car, at 6AM today was in Topeka, Kansas! Still quite a ways for mine to go. My family also picked a day with the winner getting $10. I picked the latest day to hopefully avoid disappointment!!!
     
  21. turtles

    turtles New Member

    Joined:
    April 18, 2011
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    City, State:
    Toronto, Ontario
    Year, Model & Trim Level:
    2011 Explorer Limited
    I'm in Toronto... Bought mine on March 16, 2011...
    So far dealer has given me zero info... No Vin # nothing

    I pm'd Ford Cust Srvc Username... Is that how I contact Seni... I have read that she has been a huge help to everyone on here
     

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