1sttimeford
Member
- Joined
- March 29, 2011
- Messages
- 46
- Reaction score
- 1
- City, State
- Atlanta, GA
- Year, Model & Trim Level
- 2011 Explorer Limited 301
I was incorrect in my earlier post. In fairness, we were left hanging and confused on this topic for quite a while.
We were told "all updates in 2012" are free, then we were told "one update in 2012" is free, and then in mid-July Ford clarified the policy again.
The official policy is, last I saw it stated on this forum by Ford's rep, upgrades are free (i.e. 2.4 -> 2.8 -> 2.11). Re-flashes with the same version (i.e. 2.11 -> 2.11) may not be covered.
We were told "all updates in 2012" are free, then we were told "one update in 2012" is free, and then in mid-July Ford clarified the policy again.
The official policy is, last I saw it stated on this forum by Ford's rep, upgrades are free (i.e. 2.4 -> 2.8 -> 2.11). Re-flashes with the same version (i.e. 2.11 -> 2.11) may not be covered.