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    AM Radio - any connection to roof fix???

    Of course I am not basing this on the AM radio. It is just one if the many annoying things on a long list and dealers who don't seem to have a handle on how to address them. Actually, the latter is the most annoying part of it. I could deal with the frequent visits to the dealership if the...
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    AM Radio - any connection to roof fix???

    I still have Sirius and the AM doesn't work, so I don't think one has anything to do with the other. What I am thinking is the foam. I attributed the am reception to the MFT upgrade, but it was at the same time that I had the rain noise issue "fixed" (not that it really worked). Maybe they...
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    AM Radio - any connection to roof fix???

    Peter - don't you think it is unreasonable that the am radio doesn't work on a $44k car which is a year old? A transistor radio sounds better than this thing. It did work at one point in time, so I will have to keep pursuing it with Ford to get this fixed. I'm not taking it to an audio place...
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    AM Radio - any connection to roof fix???

    The best sports radio station is on am. I finally brought in my car for a bunch of things and the am radio was one. They called me a couple of days later to say everything was done and when I asked about the radio they said everything was fine. Really??? When I questioned this the guy said...
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    Rental Coverage Question

    Update - no issues with the car rental place. I had it for 6 days and the daily price dropped within the allowance. All is well - until next time!
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    Rental Coverage Question

    They only have my card to cover $150 of damages. They directly bill the dealer.
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    Rental Coverage Question

    My 2011 explorer is at the dealer for the fan recall and there is something wrong with the transmission. I have the ESP which includes car rental so I have been using a rental for this time. The dealer called and said they need a part so I could come and get the car and they would call me when...
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    MFT-Sirius is totally messed up

    When I try to listen to Sirius, it shows it on the screen, but only the FM radio plays. This happened once before and when I turned off the car, let it rest and turned it back on it was back to normal. It started again, but it isn't correcting itself. Has anyone else had this? Never happened...
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    Tin Roof Rain noise.

    I was the guinea pig, too, and when I went to pick it up the tech kept saying it was the first time they had done one so I should let them know if it didn't work. Well it finally rained this weekend and probably not a big surprise that it didn't work. After reading this, I will leave well...
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    AM Radio - any connection to roof fix???

    So I brought in my Explorer for the MFT upgrade and the rain noise issue. I noticed that my AM radio is now inoperable as the static is horrendous. At first I thought maybe it was the MFT upgrade, but I am thinking maybe it could be something with the roof fix? Is there an AM antenna in that...
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    AM Radio Doesn't Work

    After the MFT upgrade my am radio no longer works. The static is out of control. It used to work just fine. Thoughts?
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    Fix for Streaking Windows!!!

    I had the TSB performed and they are still streaky.
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    Unbelievably Disappointing Customer Service

    Update: The dealer got the parts in and I had the streaky window TSB performed. They are just as streaky as ever. No idea why, but I can't waste anymore time on this. I am just going to have to put up with the weird annnoying quirks of this car.
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    Tin Roof Rain noise.

    We have only had a light rain once since I had mine done, and the rain noise seems to be definitely better in the front of the car, but it sounds like there may be some pings to the further back - don't know if they missed some spots, but I can't deal with it anymore. It's better so I'll just...
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    Unbelievably Disappointing Customer Service

    I did get help from Ford Customer service for the a pillar rattle because this dealer had never heard of the issue. FCS was wonderful. They stayed on top of the dealer, even when they ordered the wrong parts. This go around I thought I could fly solo since I gave them the TSB numbers...
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    Unbelievably Disappointing Customer Service

    I understand a new model year has glitches. My issue is when I have to bring it back in for a problem which doesn't get fixed. I made an appointment 2 weeks in advance, gave them the TSB numbers and it didn't get fixed. I would love to know a better approach to use if you have one for me.
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    Unbelievably Disappointing Customer Service

    Not to mention, when I went to get into the car, there were streaks all over the windows. Word of advice to the technician - if a customer brings in a car to have the streaky windows taken care of, and you do clean the felt (not that it will do any good), at least clean off the windows to try...
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    Unbelievably Disappointing Customer Service

    Unfortunately this is the second dealer I have tried. I was not thrilled with the dealer I bought the car from as they were not easy to deal with when I was waiting for the car to be delivered. I knew the car was sitting in their lot before they did. They also told me there was nothing wrong...
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    Unbelievably Disappointing Customer Service

    So I just picked up my 2011 Explorer from the dealer. They needed to do my MFT upgrade so while it was going to be there I asked to have the roof rain noise and streaky windows fixed. When I called to make the appointment I gave them the TSB numbers (thanks to this forum). When I picked it up...
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    SPEED BUMPS and SQUEAKS

    Yup, I have the same issue. Of course the dealer thought there was nothing wrong with it. I also have a weird rattle noise coming from the rear left passenger seat. Sounds like it is on the door.
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    Ford Dealer says they do not provide SD cards for upgrade

    Similar story here. They said when I got the package in the mail they would be happy to install it for me. I explained to them that Ford told me I would have to get it done by them and they would need to give me the SD card. He politely argued with me and I reiterated that Ford had told me...
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    OH OHHH! System is Rebooting!

    Were you supposed to get it done at the dealer and you did it yourself?
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    Dealer Installed MFT Update

    Crud! I just called Ford and mine is one that has to be brought to the dealer. At least I can get the steel drum and streaky windows fixed at the same time.
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    Dealer Installed MFT Update

    They may not all be in mail today, but I was told eventually they will be. Fingers crossed - it is such a hassle going to the dealer.
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