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    My 2013 Limited has a build and delievery estimate

    We ordered a 2012 Explorer Limited w/ buckets. From what I can tell, it was totalled during shipment. The little information I can gather was it was shipped and recalled back to the factory and likely will never be released. Ford Canada has made no effort to reach out to us to tell us what has...
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    My 2013 Limited has a build and delievery estimate

    Sounds familar. I ordered Nov 24 and finally was told a couple weeks ago that my order is likely never coming. The Ford Customer Service reps have no clue, they are told nothing and thus pass on nothing. Nothing more than a complaint line that goes straight into the shedder. We have since found...
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    2012 Explorer Limited Help

    Skies are once again cloudy. The customer service manager that said he would call me back a week ago is now ignoring my messages. Customer service has provided absolutely nothing to this whole disaster. I'm still out of pocket for having to find a suitable replacement to my order that will never...
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    2012 Explorer Limited Help

    Dealer found me a replacement. Got it on Sunday. Sunny skies ahead.
  5. C

    2012 Explorer Limited Help

    I have now been told me vehicle is never coming and it looks like Ford doesn't give a crap. Nobody from Ford Canada has contacted me about what has happened or what they are going to do for me. I have 3 customer service reps "looking into it" but don't get back to me. I have a dealer that thinks...
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    Ford Wrecked My New Car Order

    Looks like I'm in a similar situation. Looks like you had a positive outcome. What did customer service do for you in the end to make it good?
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    2012 Explorer Limited Help

    I ordered my 2012 Explorer Limited on Nov 24, 2011. I've got a VIN and window sticker. Looks like it was built Jan 20 but according to the dealer it's still in Chicago. Anybody have any idea what's talking so long? It's 14 weeks today since I made the order. Curtis
  8. C

    My 2013 Limited has a build and delievery estimate

    Still waiting for my 2012 Limited ordered on Nov 24 and built Jan 20. What the heck is taking so long.
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