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  1. L

    New Unhappy Owner Of 2020 XLT

    Agreed. It's really unfortunate as my entire family owns Fords. The newer cars are more like computers these days and there are so many software associated problems with Fords. I was looking forward to the new model. I learned my lesson. I'm hoping to get some input on if anyone else has...
  2. L

    New Unhappy Owner Of 2020 XLT

    The dealership is not the one who makes the call with whether a vehicle can be bought back by Ford. I was in contact with customer relations with the Ford company at the direction of my dealership. The Ford company is not taking into account lemon laws which is why this is so frustrating. The...
  3. L

    New Unhappy Owner Of 2020 XLT

    Several problems so far with the new 2020 Ford Explorer XLT bought in December 2019. 5,000 miles on the vehicle. Shortly after purchase, my infotainment screen goes blank. Usually happens with Carplay. I went to the dealership 3 times for this- twice for a master reset and another for a...
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