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Thanks everyone for the input. Looks like final cost is about 550 for everything. The dealership worked with her on battery replacement cost and has gotten most other items covered under warranty. If we throw in her 250 deductible on the warranty work that cost isn't bad for what needs to be...

They are in process of working on it, so I'm don't have answer for the battery reset. Unfortunately she doesn't have the time to pick it up, take to advance auto and have them replace battery, then return to dealership. She's working 2 jobs and doesn't get the free time, it's usually one job...

$100 is roughly what the dealership charges for 30 minutes. 2 diags, yes. One for stalling at stop light other because she said the oil light came on. She bought the explorer used and the dealership sold her this platinum warranty. I'm assuming it similar to the assurian warranties you by...

They are in the process of fixing the issues. I'm older school shadetree mechanic and know my toyota and pontiac will run with a dead battery since the alternator is providing power. It is possible (after battery replacement ) that the alternator is failing, but I'd expect that to show on...

I agree, From the dealership cost estimate: 150 diags 150 battery 100 installation of battery 150 diags for oil. She has some type of platinum warranty bought from the dealership when she purchased her car used. I'm thinking it's probably asurian who handles that warranty. That means the...

Thanks imp, didn't consider the possibility of a shorted battery. I'm hoping the Ford dealership would have diags that would show a shorted battery at testing. I'm really leaning toward them blowing smoke on the battery as the shutdown explanation.

My daughter has a 2014 ford explorer v6 (not sure of model level). I didn't get a chance to look at the explorer so this is all second hand info. She was complaining of the explorer engine shutting off at stoplights and then the low oil pressure light coming on. Her boyfriend checked the...