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Yes the key inside is not SUPPOSED to allow the car to lock but it did and as I said the keypad would not respond either What is the combination you speak of

The keypad did light up when I entered the code and SHOULD HAVE unlocked the car but it didn't. That's the problem after getting out of the car and closing the door, it locked up everything with the car running and my purse with the keys in it were in the passenger seat. No clue why this...

I hope so. Thank you for listening! Appreciate it! Thank you for listening! Appreciate your feedback

I do have the keyless pad but that did not work either and yes strongly considering a different Ford dealership. I tried everything to get back in and NOTHING worked. This lasted approx. 10 minutes both times

Yes and the horn blows to warn me they are in there and the car will not lock. It's really a wierd thing. I'm going to have to train myself to always have the keys on me in case it does it again. Thing is that really isn't solving the problem.

This is the second time it has happened. The same way. Car was running key was in purse in passenger side. Got out of the car. Shut the door and it locked. Couldn't get in No horn blowing to warn that the keys were in the car. No nothing. Dealer has not addressed it. Says alot for the...

I have a 2018 Ford explorer and I got out of the car for a minute leaving my purse with my key fob in it and the car was running and the same thing happened to me. I told the Ford dealership and they looked at me like I was crazy. Any help with this issue would be appreciated