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  1. T

    Rattle - help!

    Same here. Loose coat hanger hook
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    Lemon Law

    Ford offered me the same ( 75k mile ESP premium warranty) four days prior to my BBB facilitated arbitration hearing. I too felt the same as you... the extened warranty did not make up for the loss of functionality plus (at least in my case) if I accepted the settlelment they would no longer be...
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    Lemon Law

    As previously mentioned, I did submit the Lemon Law paperwork to Florida’s Attorney General’s office. Florida’s process is to first see if a settlement can be reach through arbitration. You still have the same burden of proof (substantially impairs its use, value or safety and has had at least...
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    Lemon Law

    I went through the process for my 2011 Limited. My Issues were with MFT and rear hatch alignment. I filed the paper work with the state of Florida who guided me to first work with my local BBB. My local BBB scheduled and facilitated an arbitration hearing between Ford and me ( no lawyer, i...
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    Interior Rattle – 2013 Limited

    Dropped my Ex at the dealer this morning. I discovered if I applied a little pressure with my hand to the headliner area just above the panel marked "airbag" the rattle stopped.
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    Interior Rattle – 2013 Limited

    I’ve got a rattle over my left shoulder (while sitting in driver’s seat). Appears to be coming from the area just above the panel marked “airbag” which is located above where the driver's side seat belt attaches to the vehicle. The rattle is pretty constant while driving down the road...
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    Information Screens Go Blank

    Dealership just called.... Ford advised them to replace the complete instrument cluster. Makes me a little nervous that they are going to have to pull the dashboard apart on a vehicle with less than 100 miles on it. Hope they do a good job of putting it back together.
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    Information Screens Go Blank

    I took delivery of 2013 Limited last Wednesday. Yesterday, both LCD screens next to the speedometer quit working (both are now blank). Took Ex to dealer earlier today and they said they have never seen or heard of this happening before. Has anyone else had this happen before?
  9. T

    Windows stutter...

    I too have heard the stuttering noise as the passenger window starts to descend, but only a couple of times. I also have the streaky windows and have not had the TSB performed. March 2011 build date.
  10. T

    HD Radio Question - 2011 Explorer

    Makes sense to me. Thanks for the info.
  11. T

    HD Radio Question - 2011 Explorer

    For one particular HD channel, the band name and the name of the song that is displayed on the MFT screen have not changed for several days (even though the band / song have obviously changed). When I switch to other HD channels the band name & song name update on the MFT screen as soon as one...
  12. T

    Tailgate / Liftgate Alignment

    Same problem. Left hand side is not perfect but okay, right hand side in not properly aligned. I went to my dealership about this three weeks ago. They told me that there was nothing that they could do to improve the fit except to do body work on the right rear panel to make it match up with...
  13. T

    Cancel Route turns off the A/C as well

    I have not had my AC turn off when canceling a route... but I have had the AC automatically start blowing from the defrost vents when the AC had been blowing out the front vents before I canceled the route.
  14. T

    Ugly Carpet Seam under Driver/Passenger Seats

    I noticed this two days after I took delivery in April. Did same as TXFordMan and have not thought about it again until this post popped up.
  15. T

    AC changes to defrost vents when radio button is selected

    On at least three occasions, when I select the radio button on the lower left hand side of the MFT screen, the AC changes blowing from the front dash board vents to the defrost vents. Just wondering if anyone has experienced this behavior.
  16. T

    Dealer installed sync 2.7 upgrade

    My X came with v2.8 The navigation does not recognize any address…. not even “Main Street”. Also, MFT rebooted on the way home the other day. Displayed the “scheduled Maintenance” screen.
  17. T

    750 Private Cash Just for you.

    I ordered mid February without knowledge of private rebate. Requested and received $750 private rebate via ford website early March. Took delivery of X April 14. Dealer honored private rebate.
  18. T

    How long from "In Transit" to "At Dealer?"

    Built 3/31. Sync 4/1. InTransit 4/5. Arrived at dealer today( 4/13 )
  19. T

    How many have a 3/28 build date???

    No window sticker for me yet. I was bored a couple of weeks ago…. wrote an app that queries the Ford website every couple of hours with my VIN and will send a text to my phone once window sticker is found. Got tired of having to hit the ford website manually every time I wanted to look for...
  20. T

    How many have a 3/28 build date???

    Yep. Ordered Limited. No snow in Florida (Tampa) and can’t drive on beach here so no need for 4WD/AWD.
  21. T

    How many have a 3/28 build date???

    About the same. Ordered on 2/10, VIN and build date week of 3/28 on 3/16 and ETA of 4/4. Don't see how they can make the 4/4 delivery. I don't think I'll see my X until mid / late April.
  22. T

    Inflatable rear seat belts

    Thanks for the info on inflatable seat belts. Ordered Limited on 2/10 and have yet to get a build date. I expect a March build date so I should be good. Thanks
  23. T

    Inflatable rear seat belts

    Has anyone ordered / taken delivery of new a Explorer with inflatable rear seat belts option? I ordered a new Limited on 2/10 and was told that the inflatable seats belts may not be production ready and may delay the build date.
  24. T

    2011 Ford Explorer Specifications

    Overall Height including antenna I’m guessing that the height spec of 70.4 inches does not include the roof mounted antenna. Does any know the overall height of the 2011 Explorer Limited including the roof mounted antenna? My garage door clearance is only 77 inches.
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