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Thanks again, Peter. I contacted blwnsmoke directly and he informed me that I can't get a 'new ESP'. But I can get a used vehicle ESP, which has the same features as the new vehicle ESP, but I guess it's a bit more expensive than if I had gone for the 8 year one to begin with, but oh well, live...

Thank you, Peter. Obviously, what I meant (since I've had my Ex since 2015) that I got the extended warranty up to 6 years/72 months. Yes, I did look at that thread, but since the first post says, 'if you're not ready to buy, don't contact me' I thought I ask here first what the cost of...

Hello everyone! When buying my Sport in mid 2015, I also purchased a 3 year extended warranty, so 6 years of warranty total (Premium Care with $100 deductible). That warranty is running out in June and I was thinking if there was an option to extend the warranty for another 2 years (that's how...

Thank you! It really has to be my new garage being much colder than my former garage... I never noticed this behavior before and as said, bought it brand new in 2015. Now questioning my memory... 😁

Thank you! Yes, whenever my explorer is outside I usually remote start too, but not in the garage. Did you ever notice something similar with the max windshield air?

It never did that for me before. Have had it since 2015 and I would have remembered from last year if it does that. As said, even when set to 'MAX air's for the windshield the blower is not changing speed. Edit: I just read the manual and found this: "In addition, the fan may run at a slower...

Hi all! Question for the service technicians or OBD (??) people. Is there a setting for service technicians to not have the AC or heat kick in right away but only after 5 minutes? I had my car serviced for heated seat issues and the works and ever since I got it back it only starts 'blowing'...

Are you talking about this one: Seat Cushion Pad - Ford (FB5Z-78632A22-B) | TascaParts.com And yes, I haven't done any trouble shooting either yet, just know that the seat cushion stays cold on the driver's side, while the back (and passenger side full seat) heat up fine. Please keep me...

Oh no.... Thank you for the info though! I'll probably take it to an independent workshop and see what they say.

Hi all, I did search the forum but didn't find anything similar. Recently, when using remote start but also when turning it on manually during driving, the heated seat is only heating the back (lower back). The driver's side works fine, seat and back are warm. When I first got my explorer, I...

To answer your retail question, I was quoted $1,600 for new hood, new paint and install.

Update on my case! If you remember, my claim started mid November and I'm happy to let you guys know that I got my new hood last week Wednesday. I probably hold the record of time it took to get the hood done, but at least it's covered by warranty and I didn't pay a dime. I went to another...

Mine is far worse on the underside as well, but they crept up after some time and now I have around 8 popped bubbles on the front lip. Looks horrible.

Yes, I'd also say that's the corrosion issue. Also, it's not the mileage that counts since the corrosion is happening from the inside out,so no outside 'influencers' like rain, temperature, etc. a 2018 Explorer might well be 2 years old by now, so the corrosion 'breaks' out. At the Auto Show...

As said, I asked for escalation and also gave a some of the examples from the forum, plus a neat pdf presentation by Ford Motor Company (at least that's what it says...

Hey chartquist, I have issues with my hood bubbling issues... Do you have a Ford Case Id or anything you could share with me that I could give my customer service person to see that she is indeed doing the wrong thing? Please feel free to reach out via email: britta.glow@gmx.de Thank you!

I should have listened to you guys. It all went so well until my customer service rep told me yesterday that she will talk to my Service Manager before deciding if it is warranty or not. Right... told her right away that I don't understand why, since he is the problem to begin with who doesn't...

Yes, that's what you keep saying and yes that's what I keep telling/quoting/showing (have o mentioned that I'm currently carrying the warranty guide in my purse?!) them but, as said, my service manager didn't care. The lady I talked to yeaterday said she knew the passage I was quoting but needs...

This was after the 3 year warranty was up? Yes, I explain this 'picture taking' to my service manager as well when it was in last Friday, but he didn't want to hear any of it. I have the feeling they will probably get back to me with 'we can assist you by taking on 30% of the estimate costs...

So... I created a case with Ford on Friday as said above and today I finally spoke to the customer service manager, who already spoke to my service department yesterday to find out if my car is still with them or not (which it was not, of course...). She told me that I need to take the car back...

I just got a call back stating that it would only be covered if it is perforated and if I want to start a claim with Ford I need to do that myself and they won't do anything unless they hear from Ford first. I'm beyond frustrated and angry. This is not the first time they give me the run...

Actually, anyone on here from the Chicago area who got their hood replaced by their service department? Or anyone willing to share their dealership that replaced it? Maybe I can switch to that one/have my service manager call that service department for clarification! Thank you!

I have 2016 with 39k miles and now 4 years and 4 months old. My service department refuses to do anything about the bubbles. They are saying it needs to be rusted through and I would have only gotten a replacement within the 3 year warranty, showed them the warranty booklet, they don't care...

So, I didn't find a solution to this yet, but narrowed down when it happens: If I have my key fob in my purse and apply any kind of pressure to the purse, the garage door opens. I'm able to recreate it, with both key fobs. No, the little red light on the garage door opener on the sun visor does...

I didn't get to resetting the opener of the explorer yet, I'll try that tomorrow. I would agree with the possibility that someone might have the same code, but first, put code is not a 1 2 3 4 and second it just recently started and we didn't get new neighbors ;) If all fails, I will call a...