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Performance Upgrades - Maintenance - Modifications - Problem Solving - Off-Road - Street Trucks. Covering the Explorer, ST, Sport, Lincoln Aviator, Sport Trac, Mercury Mountaineer, Mazda Navajo, Ford Ranger, Mazda Pickups, and the Aerostar. Featuring H.I. - Human Intelligence.
If I need to reach out to someone at Ford over a new vehicle defect (the dealer tells me the claim to Ford was rejected), what is the best avenue to proceed? My steering wheel had a scratch on it when I took delivery (I have photographic evidence thankfully), but now my dealer is telling me...