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Right taillight assembly replaced under warranty. Leaking. That’s when the tech failed to reconnect the antenna lead. Still under warranty when the other dealer’s tech found and fixed the problem, so no charge. Just a bad taste from not being trusted to know how my car worked by the first...

Hi all. Sorry for not checking back on this old thread to answer some of your questions. Someone asked what Ford’s “customer experience specialist “ had to say. That was a dead end. They really just didn’t know how the liftgate button was supposed to interact with an intelligent access key...

Yes, it has the factory tow package. I presume the brake controller connector really is there. This RV dealer wasn’t familiar with my vehicle and just couldn’t find it. Said they called a Ford dealer who told them it didn’t have a brake controller connection. But who of us hasn’t gotten wrong...

Thanks, jragones. I remain unsure myself whether the 12 V power feed on my 2020 Explorer’s 7 way trailer connector is working. The issue I referred to in my original post about it powering a rear view camera on the travel trailer is no longer an issue for me. Turns out the Furion camera I...

Considering adding a catch can to my 2020 XLT with the 2.3 liter. The arguments for it seem to make a lot of sense. Can’t see any reason why keeping blow-by oil from being deposited and carbonizing on the intake valves could be a bad thing. Or why that would cause the vehicle to violate any...

We towed our travel trailer from Florida to California and back with our tow package equipped 2.3 liter XLT a couple months ago with no evident problems other than horrible gas mileage. Mountain roads and all. Weighed before we left at 5,150 lbs., but I’m sure it was at the 5,300 lbs. rated...

Thanks again to all who took the trouble to respond. To answer one question, yes we tried it with our other key fob. Same result. It‘s clear from your posts as well as my own experience that the dealer‘s techs are misinformed on this matter. I’ve been promised a call from someone on a higher...

Peter, I agree. But the dealer where I bought my Explorer has already dismissed what the manual says as not applicable to my particular Explorer. Said the owner’s manual covers all variations of 2020 Explorers and that it was just wrong in failing to note that the language pertaining to my...

Good advice from everyone. Thanks. But the discussion I’ve already had with the dealer service manager didn’t leave any room for further action on their part unless and until I come back with proof their position is wrong on whether my intelligent access key fob should allow opening the lift...

Grrr. Dealer reversed his agreement that the lift gate button should open it while the vehicle is locked, so long as you have your intelligent access key within 3’. His tech is telling him there is no sensor for that in the lift gate and it‘s a feature my particular 2020 XLT just doesn’t have...

Thanks, folks. Just got the dealer‘s service manager to acknowledge that it’s supposed to work as I thought. If you have the key with you, the button should both unlock and open the liftgate. But they didn’t seem to know what to do other than “look into it”. Do any of you who had the same...

Hi all - Need a reality check here. My 2020 XLT has stopped responding to the lift gate opening button under the trim piece above the license plate when the vehicle is locked. My best recollection from owning this vehicle for over a year is that when you approach the locked vehicle with the...

I also found that those wispy heating strips are peeling off the rear glass of my 2020 XLT. Fortunately my dealer didn’t hesitate to get Ford’s approval for warranty replacement. Hoping you get the same treatment. And that on the new glass they’ve fixed whatever caused the problem.

Yep, just reinstalled the app and now there is a notification in it that confirms the issue is fixed. Which of course I hadn’t seen since I’d uninstalled the app. Catch 22😁

Thanks! Those things are up to date. To be honest, I haven’t tried just reinstalling FordPass since none of the descriptions on their subsequent updates mentioned this issue. I’ll give it a go.

Some of you are probably aware of this issue with the FordPass app on iPhones. Maybe Android too. When the phone has that app installed and has connected with Sync3, the phone’s battery charge plummets. Even when the phone is no longer connected. Even when the app isn’t running. And even when...

Good to know. Many thanks.

Thanks, folks. On the transmission cooler issue, I was referring to an auxiliary cooler in addition to the system all automatic trans vehicles have, in my experience, that runs the fluid through the lower part of the radiator. Not clear in the thread mentioning trans cooler leaks which type...

Hi all - We got our 2020 XLT with the Class III tow package to tow our boat, and it does just fine. But the boat trailer has pretty simple requirements. Self-contained surge brakes and needs power from the connector only to the tail and signal lights. This past Summer we joined the RV crowd...

I would encourage you to re-examine your conclusion that 2020 Explorers have excessive quality control issues. I know of only two primary sources for people getting this impression: 1. A Detroit Free Press article from last Summer that was picked up by other automotive journalists but still...

Thank you Peter. Guess I stand corrected on my little dig at the owner’s manual. Didn’t read the whole thing. Just tried finding something that looked relevant in the index. To answer your question, I did try all the power ports including the 12v one in the cargo area. None stay on without...

The other day I was at an event where I needed to use one of my 2020 XLT’s power ports to charge a device, but didn’t want to leave the engine running. I found (no thanks to the owner’s manual) that pressing the start button without your foot on the brake does what seems to be the equivalent of...

My XLT was built late September and now has 3000+ miles with no significant issues. Couple of missing fasteners on the shrouds that cover the underside of the vehicle. Big deal. I would suggest not considering this forum to be a representative example of customers’ overall experience with the...

My 2020 XLT is due to arrive at the dealer on 10/26. Like some others here, I admit to being spooked by the quality control issues that the automotive press has been reporting lately. And I do understand that such problems usually get more attention than warranted by how often they actually...

Bearing in mind that my order is for an XLT. I see yours is an ST, which I understand had some delays relating to brakes that apply only to that model.