I just had my '17 Explorer Sport come out of the body shop. Someone lightly sideswiped it, but just enough to make me want to get it fixed. As part of the repair, the body shop replaced the driver door outer shell, but in general did some work on both driver door and left passenger door.
Fast forward to today. I've been back to the body shop 3x asking for adjustments because when I drive, even at lower speeds (20-30) it sounds like the window or door is not fully closed. The body shop thinks I'm insane, but I know something isn't right. Then when I drive on the highway I get a very slight reverberation in my ear (almost like the back window is cracked) and it drives me crazy.
I've done all I could to try to isolate the problem, including taping up the B and A pillars. When I put my ear close to the base of the inner window sill, the road noise is most pronounced, leading me to believe that perhaps the window wasn't installed correctly.
My thoughts on the cause:
1. When the window is rolled up, there is a slight gap but you really have to look closely. I'm thinking the window needs to be more flush to the weather stripping.
2. The outside of the B pillar where the number keypad is looks to be just a little off, compared to the passenger side of the vehicle.
I've put a call into Geico because I think I've done enough to try to rectify with the body shop. Until then, I'm interested in ya'lls opinion. I leased a '15 explorer before, and loved it. This time around I bought my CPO explorer sport. Amazing car!!! But I know if this can't be fixed, it'll drive me too crazy and I'll wind up trading it in even though I just bought it in August
Fast forward to today. I've been back to the body shop 3x asking for adjustments because when I drive, even at lower speeds (20-30) it sounds like the window or door is not fully closed. The body shop thinks I'm insane, but I know something isn't right. Then when I drive on the highway I get a very slight reverberation in my ear (almost like the back window is cracked) and it drives me crazy.
I've done all I could to try to isolate the problem, including taping up the B and A pillars. When I put my ear close to the base of the inner window sill, the road noise is most pronounced, leading me to believe that perhaps the window wasn't installed correctly.
My thoughts on the cause:
1. When the window is rolled up, there is a slight gap but you really have to look closely. I'm thinking the window needs to be more flush to the weather stripping.
2. The outside of the B pillar where the number keypad is looks to be just a little off, compared to the passenger side of the vehicle.
I've put a call into Geico because I think I've done enough to try to rectify with the body shop. Until then, I'm interested in ya'lls opinion. I leased a '15 explorer before, and loved it. This time around I bought my CPO explorer sport. Amazing car!!! But I know if this can't be fixed, it'll drive me too crazy and I'll wind up trading it in even though I just bought it in August