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2020 Ford Explorer Hybrid Ordered (Canada)

Justin_adv

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February 27, 2020
Messages
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City, State
Vancouver, BC
Year, Model & Trim Level
2020 Ford Explorer Hybrid
I ordered my 2020 FEH 2 weeks ago (February 23rd). I'm a little nervous since I purchased the hybrid without a test drive (they only had the 2.3L) so I went off the reviews to make the decision.

The dealership stated it would take 12 weeks to be delivered, I'm wondering if the hybrids take longer to be delivered than the non-hybrids?

I have an order number and dealer code - is there any way to track the vehicle without the VIN?
 


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Zeeb

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February 15, 2019
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Location
UT
City, State
St George, UT
Year, Model & Trim Level
2020 Aviator Hybrid
I ordered my 2020 FEH 2 weeks ago (February 23rd). I'm a little nervous since I purchased the hybrid without a test drive (they only had the 2.3L) so I went off the reviews to make the decision.

The dealership stated it would take 12 weeks to be delivered, I'm wondering if the hybrids take longer to be delivered than the non-hybrids?

I have an order number and dealer code - is there any way to track the vehicle without the VIN?

Not that I'm aware of, lots of vehicles out there being built, shipped, prepped and delivered. Serial number is the only way to do that.

My Aviator Hybrid was ordered last August and it took five months to the day, for my dealer to receive it.
 




ReverendBigG

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March 16, 2020
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City, State
Canada
Year, Model & Trim Level
2020 Ford Explorer Hybrid
Don’t get your hopes up on a 12 week turnaround. I ordered mine on November 9th, and I only just got my VIN number 4 weeks ago. It took 3 months for them to just pull the order, and they didn’t even do that until the priority was changed from 20 to 1 at the end if Janruary. Then it got a VIN number 2 weeks after that, then nothing for 4 weeks. I reached out to Ford on Facebook because the dealer didn’t seem to get much information, and they told me it’s in the “order processing” state which is what it’s been in for 4 weeks. I was told that it should have been built 2 weeks ago. Personally, I am close to giving up that this vehicle will every come. Not the dealerships fault (other than the lower priority number from the beginning), but man, I’m 2 weeks away from it being the 5 month mark, and all I have to show for my deposit is a VIN.
 




peterk9

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Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
^^ Welcome to the Forum. :wave:
It'll take a little time as well to ship it out to the West coast.

Peter
 




Justin_adv

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February 27, 2020
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City, State
Vancouver, BC
Year, Model & Trim Level
2020 Ford Explorer Hybrid
I received my VIN about 4weeks ago now. The build date was moved from July 8th to the 23rd so fingers crossed...

Can the dealer change the order priority code this late in the process?

The silver lining is I should get employee pricing layered onto the deal when I receive it.
 




ReverendBigG

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City, State
Canada
Year, Model & Trim Level
2020 Ford Explorer Hybrid
I recieved my Vin about 4weeks ago now. The build date was moved from July 8th to the 23rd so fingers crossed...

Can the dealer change the order priority code this late in the process?

The silver lining is I should get employee pricing layered onto the deal when I receive it.

Our SUV arrived this week. Honestly, we gave up in March and purchased an edge. After hearing all the troubles with the production and issues, I’m glad we did. 9 month delivery... even with COVID... still too long.
 




peterk9

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2020 Aviator Reserve
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VE3
I received my VIN about 4weeks ago now. The build date was moved from July 8th to the 23rd so fingers crossed...

Can the dealer change the order priority code this late in the process?

The silver lining is I should get employee pricing layered onto the deal when I receive it.
July 23rd, that's 10 days after they begin accepting orders for the 2021 models. You said you "should" get Employee Pricing. Does that mean it was in effect when you placed the order?
I'm not sure about the priority but I doubt the dealer can change the it at this point since it was likely already taken into account when scheduling the build. Good luck.

Peter
 




blwnsmoke

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July 23rd, that's 10 days after they begin accepting orders for the 2021 models. You said you "should" get Employee Pricing. Does that mean it was in effect when you placed the order?
I'm not sure about the priority but I doubt the dealer can change the it at this point since it was likely already taken into account when scheduling the build. Good luck.

Peter

10 days after 2021 orders but still producing 2020 models.
 




Lelex

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November 21, 2020
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City, State
Roquefort-les-pins
Year, Model & Trim Level
2020 Explorer ST-Line
When did the 2021 Explorer started being built?
 




peterk9

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Production was scheduled for September 23rd.

Peter
 




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