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2020 Heated Seat Issues


Winston2020!

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2020 Explorer Platinum
Hi,

Just purchased 2020 Explorer and having problems with heated seats. Been in shop twice and I’m getting frustrated. Any help would be appreciated.
 


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peterk9

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Welcome to the Forum.:wave:
"having problems with heated seats" is quite a general statement. What exactly is the problem?

Peter
 




Winston2020!

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Sorry.

Heater in driver seat stopped working. Took it for service and they said it was a module issue and needed to be replaced. Whatever they did do, made the passenger seat heater stop as well. Took it in again for service and they said it was fixed. Wiring module issue. Had it back one day, used the massage seat feature and now the seat heater is not working again.
 




peterk9

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Is the fuse okay? Did you use the massage feature the first time it happened as well?

Peter
 




Mr Nelson

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I heard Landmark ford in Tigard Oregon has a great service department maybe try them?
 




Winston2020!

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It heated up this morning for a few minutes and then stopped heating even when I let it sit as off for a bit. Once a day is all I get I guess. ha

Landmark is where I took and will have to take back again. Thanks!
 




Winston2020!

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2020 Explorer Platinum
Is the fuse okay? Did you use the massage feature the first time it happened as well?

Peter
I did use the massage before and the heat worked for a few times after. I have not checked the fuse but will. Thanks for the info
 




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