Rhonda6754
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- March 11, 2020
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- Year, Model & Trim Level
- 2020 Explorer Limited
Has anyone had large transmission issues with their 2020 Explorer? What has been done to remedy these at your dealership? Are people just getting this repaired and returned and waiting for it to happen again? My explorer has gotten stuck in first gear 3 times where i had a difficult time even getting the car to pull over to turn it off and attempt to reset it. Luckily, each time I didn't get hit by a car right behind me. This has happened right from the beginning when I turn on the car and also in the middle of a trip out running errands when I attempted to accelerate from an intersection from a turn lane. Within the past 2 weeks, the explorer has started to have extremely jerky shifts and makes loud rattle noises with every shift. Our car is currently at the dealership awaiting a diagnosis where they say they are backed up a minimum of 5 days just to diagnose the car with transmission issues and there are cars on the lot that have been waiting over 30 days for parts after diagnosis because this is such a widespread issue.
As if this wasn't bad enough, I picked up a loaner 2020 XLT explorer yesterday with 1,500 miles on it while my car is at the dealership. Today, the transmission acted up wouldn't accelerate and was extremely jerky. It was also rolling with my foot on the brake and wouldn't come to a complete stop. I tried starting and stopping the engine over 10 minutes and it continued. After 45 minutes with the car off, it seemed to reset itself. I was able to drive the car to the dealership and get yet another Explorer as a loaner. I am terrified to drive this car. I have 3 small children and this is SUCH a safety issue!
As if this wasn't bad enough, I picked up a loaner 2020 XLT explorer yesterday with 1,500 miles on it while my car is at the dealership. Today, the transmission acted up wouldn't accelerate and was extremely jerky. It was also rolling with my foot on the brake and wouldn't come to a complete stop. I tried starting and stopping the engine over 10 minutes and it continued. After 45 minutes with the car off, it seemed to reset itself. I was able to drive the car to the dealership and get yet another Explorer as a loaner. I am terrified to drive this car. I have 3 small children and this is SUCH a safety issue!