2020 ST Multiple Sync/Tech Issues | Page 2 | Ford Explorer - Ford Ranger Forums - Serious Explorations

  • Register Today It's free! This box and some ads will disappear once registered!

2020 ST Multiple Sync/Tech Issues

Thomas Thayil

T T Engineer
Elite Explorer
Joined
May 14, 2017
Messages
36
Reaction score
9
City, State
east meadow
Year, Model & Trim Level
2020 Explorer LTD
Anyone knows if they have an update coming up for that
 
<

Join the Elite Explorers $20 Gets rid of the ads!

Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private conversations, and more. Join Today. Your support is greatly appreciated.




Bender953

Active Member
Joined
October 10, 2015
Messages
56
Reaction score
11
Location
Oh
City, State
Columbus
Year, Model & Trim Level
2020 ST
had 20 &16 Ltd
Callsign
Bender953
On my Limited I have had several instances where the Sirius information for the song playing is correct, but if I have the audio menu on the main center dash on it doesn't update or only partially updates. I'm on version 19274
 
<



<



Adam58

Active Member
Joined
October 23, 2019
Messages
67
Reaction score
13
City, State
Portland, OR
Year, Model & Trim Level
2020 Explorer ST
For these item, yeah the system takes maybe a 45s - 1 minute to fully boot everything, especially if you have Nav. The full boot isn't hidden by the splash screen. In that first ~minute, you'll probably notice delayed responses since it's under load. It's most noticeable if you jump in, start and go really quickly as the boot isn't being "hidden" then. If you're on the initial software (19101), you can hit the dealer for the latest (19200). There's another one coming that, I believe, will be a user update.

Sorry, this is an old thread and you may not be tracking it anymore, but I thought I'd give it a shot.

I'm on 19101. I spoke to my local dealer (both the service manager as well as the service advisor I have previously used) and neither understand anything about dealer updates for Sync. They both believe that the only updates for Sync are those done by the user. Is there anything I can do to explain to them what to do in order to move me from 19101 to 19247 (or whatever the newest build is)? Or am I best off just to wait until Ford releases an update the user can install themselves?
 
<



UofMEngineer

Well-Known Member
Joined
July 18, 2019
Messages
323
Reaction score
84
City, State
Michigan
Year, Model & Trim Level
20' Escape Hyb Titanium
Sorry, this is an old thread and you may not be tracking it anymore, but I thought I'd give it a shot.

I'm on 19101. I spoke to my local dealer (both the service manager as well as the service advisor I have previously used) and neither understand anything about dealer updates for Sync. They both believe that the only updates for Sync are those done by the user. Is there anything I can do to explain to them what to do in order to move me from 19101 to 19247 (or whatever the newest build is)? Or am I best off just to wait until Ford releases an update the user can install themselves?

Oy. They should have the software to do it. I can't believe they have never updated a module in some warranty service, etc. over the last many years. Unless they're one to just part swap. If you're not having too many problems with 19101 at the moment, it might be easier to wait for the official update. Hopefully not too far off. Several sites have the 19274 app and voice packs available to download if you wanted to DIY, though your mileage will vary on the accuracy of their instructions on what to update.
 
<



Adam58

Active Member
Joined
October 23, 2019
Messages
67
Reaction score
13
City, State
Portland, OR
Year, Model & Trim Level
2020 Explorer ST
Oy. They should have the software to do it. I can't believe they have never updated a module in some warranty service, etc. over the last many years. Unless they're one to just part swap. If you're not having too many problems with 19101 at the moment, it might be easier to wait for the official update. Hopefully not too far off. Several sites have the 19274 app and voice packs available to download if you wanted to DIY, though your mileage will vary on the accuracy of their instructions on what to update.

Thanks for the reply! I'm not experiencing any issues with 19101, other than it can be fairly laggy at times (sometimes it's responsive to touch, but sometimes I touch a selection on the screen and it takes several seconds to register). I'm not sure if the newer builders are more responsive/less laggy.
 
<



UofMEngineer

Well-Known Member
Joined
July 18, 2019
Messages
323
Reaction score
84
City, State
Michigan
Year, Model & Trim Level
20' Escape Hyb Titanium
Thanks for the reply! I'm not experiencing any issues with 19101, other than it can be fairly laggy at times (sometimes it's responsive to touch, but sometimes I touch a selection on the screen and it takes several seconds to register). I'm not sure if the newer builders are more responsive/less laggy.

Now that we got you updated, hopefully you'll see some improvement.
 
<



Adam58

Active Member
Joined
October 23, 2019
Messages
67
Reaction score
13
City, State
Portland, OR
Year, Model & Trim Level
2020 Explorer ST
Thanks for the help! Sync can still be laggy, but it may just be the OS or the hardware. The update did appear to fix the album art issue when streaming music over bluetooth--it now correctly displays the embedded album art.
 
<



Adam58

Active Member
Joined
October 23, 2019
Messages
67
Reaction score
13
City, State
Portland, OR
Year, Model & Trim Level
2020 Explorer ST
If anyone else is looking to upgrade to sync build 19247, I followed these instructions and they worked for me.


On a USB drive, create a folder called "SyncMyRide".
In that folder, paste in these files:
Go out of that folder (up a level), and create a notepad file called "autoinstall.lst" next to the "SyncMyRide" folder (note: the file extension needs to be .lst not .txt).
In that notepad, file paste in this text:

[SYNCGen3.0_ALL]
Item1 = 5U5T-14G391-CK_1571088381000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-CK_1571088381000.TAR.GZ
Item2 = 5U5T-14G381-CJ_1571083986000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-CJ_1571083986000.TAR.GZ
Options = AutoInstall

Then, I just plug it into the Explorer's USB port and it does everything automatically.
 
<



MM07

Elite Explorer
Joined
January 13, 2019
Messages
726
Reaction score
171
City, State
MA
Year, Model & Trim Level
2018 Explorer Limited
If anyone else is looking to upgrade to sync build 19247, I followed these instructions and they worked for me.


On a USB drive, create a folder called "SyncMyRide".
In that folder, paste in these files:
Go out of that folder (up a level), and create a notepad file called "autoinstall.lst" next to the "SyncMyRide" folder (note: the file extension needs to be .lst not .txt).
In that notepad, file paste in this text:

[SYNCGen3.0_ALL]
Item1 = 5U5T-14G391-CK_1571088381000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-CK_1571088381000.TAR.GZ
Item2 = 5U5T-14G381-CJ_1571083986000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-CJ_1571083986000.TAR.GZ
Options = AutoInstall

Then, I just plug it into the Explorer's USB port and it does everything automatically.

There are newer files available. SYNC 3.4 20021 and NA Maps 1.19.
 
<



<



<



peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
31,986
Reaction score
2,525
City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
<



<



MM07

Elite Explorer
Joined
January 13, 2019
Messages
726
Reaction score
171
City, State
MA
Year, Model & Trim Level
2018 Explorer Limited
I spot checked. They still have invalid file package pairings.

Thanks for that. I'm trying to download to see what they have...taking forever.
 
<



themishmosh

Well-Known Member
Joined
May 10, 2019
Messages
407
Reaction score
103
City, State
NE Ohio
Year, Model & Trim Level
2020 Explorer ST
I don't think I'd trust files that aren't from Ford servers.
 
<



<



Top