Anyone having difficulty logging into SMR today?

[explorernoles]

When I go to the site, it says it's not recognizing my username or password. I literally just logged in yesterday to order my new A4 Nav card (which came in less than 24 hours!), but today it won't let me log in. And when I click the change my password link, it takes me to another page that says there is an error and please try again. Same thing happens every time I click the change my password link.

 

[Bryceb]

Ya, looks like they are having a problem

Our system has experienced an error. Please try again.

 

[briteboy]

Just tried getting in, and had no problem.

Sorry, don't have any suggestions for you other than to call Ford customer service and have them reset it for you.

 

[Bryceb]

Well.. Logged out and back in and its working now

 

[FordIVTteam]

When I go to the site, it says it's not recognizing my username or password. I literally just logged in yesterday to order my new A4 Nav card (which came in less than 24 hours!), but today it won't let me log in. And when I click the change my password link, it takes me to another page that says there is an error and please try again. Same thing happens every time I click the change my password link.

Hi, explorernoles!

If you're still not able to log in today, shoot me a private message

Rebecca

 

[explorernoles]

Yea, I was finally able to get in late last night. Something must have been up with the site for a couple hours.