GeorgeL
Member
- Joined
- April 20, 2011
- Messages
- 11
- Reaction score
- 0
- City, State
- Burnt Hills, NY
- Year, Model & Trim Level
- '11 Limited
This is my first time posting to a forum but I couldn't hold back. I just had a great customer service experience with the makers of the Car2U garage door opener. I was unable to program my daughter's garage door opener to my new Ex. The opener is made by Allstar and it doesn't have a learn button on the unit or DIP switches in the remote. I found a web site for the manufacturer, Lear Car2U. http://learcar2u.com/ They offer an automated system that will give you programming instructions after you enter the model number for the opener. Unfortunately their system didn't find this opener. I used the "Contact Us" link and sent them an email at 6:30 PM EST tonight. I received a phone call 30 minutes later. The very polite and helpful woman said that this unit couldn't be programmed per the owner's manual instructions because the unit doesn't have a "Learn" button. She is sending me a module that plugs into the outlet and connects to the opener with two wires. The module is free for Ford owners. I just wish the dealers could be as friendly and helpful. Hope this helps someone.