CD Drive Not Working

[dman726749]

ok i went to go burn a cd earlier today and my cd drive will not recognize anything. its a combo cd-rw/dvd drive with windows xp. i have tried restoring the computer to a date when i knew the burner was working, i did windows update, i checked for new drivers(nothing), and i tried to roll back the driver to a date that it was working and still nothig. i have no idea what to do now, so any help you could be would be wonderful. my computer is an hp if that makes any diffrence. thanks in advance

Dustin

 

[Sonny]

Can you see the drive in "my computer" ? Can you hear it spin up?

 

[dman726749]

i can see the icon, but when i put any disc in nothing happens

 

[Sonny]

Originally posted by dman726749
i can see the icon, but when i put any disc in nothing happens

So if you put in a Music cd the icon does not change to show you there is a disk in the drive and you do not hear the cd spin up?

 

[dman726749]

you are correct

thanks for the help by the way

 

[Sonny]

Originally posted by dman726749
you are correct

thanks for the help by the way

Sounds like a hardware problem, Power/cable maybe, Does the light come on when you place the cd in the tray? Do you run XP if so right click on the cd icon in My comp and run trouble shoot

 

[dman726749]

light does come on but thats about it

 

[squd92expsp]

If you have a cd in the drive and double click on the icon in My Computer, does it pop up a message that says something like "illeagle function call"? I had a problem just as you described, tried everything (software & hardware) without sucess, reformated and the problem hasn't happened since

EDIT (9:38PM): One thing that did work was that if the cd was in the drive when the computer booted, it would recognize that cd, but no cd's placed in aftewards.

 

[dman726749]

Originally posted by squd92expsp
If you have a cd in the drive and double click on the icon in My Computer, does it pop up a message that says something like "illeagle function call"? I had a problem just as you described, tried everything (software & hardware) without sucess, reformated and the problem hasn't happened since

EDIT (9:38PM): One thing that did work was that if the cd was in the drive when the computer booted, it would recognize that cd, but no cd's placed in aftewards.

naa i put a cd in and click on the drive and a window pops up that says please insert a disc into the drive.

thanks for the help though

 

[Sonny]

Originally posted by dman726749
light does come on but thats about it

One thought have you turned off your compter and restarted to see.

 

[dman726749]

many many times

 

[Sonny]

Originally posted by dman726749
many many times

I thought you had, just had to ask. Do you have XP?

 

[dman726749]

yep

 

[Sonny]

Originally posted by dman726749
yep

I should have known that since you did restore. I have run NT 4.0 for years and just switched to XP. Did you go to My comp and right click on cd drive and use troubleshoot?

 

[dman726749]

yea trouble shoot was worthless i tried everything there and nothing did anything

 

[Sonny]

Did you go to the HP site and check for a current driver? I know you said you did a rollback but before I went to far I would reload the driver. Hope you get it working.
Sonny

 

[agallant]

Just have to put my 2 cents in on weard windows problems like that. Here is a great fix for it.

http://ftp.redhat.com/pub/redhat/linux/9/en/iso/i386/

 

[dman726749]

ok went to hps website and they said there were no new drivers

 

[squd92expsp]

OK, some wierd coincident or something, I just spent the past hour trying to fix my friend's comp with the same issue. This is what finally worked
First, open up the device manager. Next, expand the dvd/cdrom drives group. Next, right click on the drives and click uninstall. Next, expand the "IDE ATA/ATAPI controllers" group. Next, you need to right click and uninstall the IDE channel that the cd drive is hooked to. If you haven't changed any hardware than the drive is probably on the secondary channel. (there's some software out there that can tell you what channel it's on, I don't remember where, but I can find it if you aren't sure which channel it's on) Once you've uninstalled the IDE Channel, simply restart the computer and wait till it reinstalls all the drivers.

 

[dman726749]

ok tried uninstalling and then reinstalling all the drives and still not working.

thanks for all the help guys.