KDupuy
Member
- Joined
- February 28, 2012
- Messages
- 10
- Reaction score
- 0
- City, State
- Lafayette, Louisiana
- Year, Model & Trim Level
- 2018 Explorer Platinum
So, I custom ordered a Silver 2017 Platinum back in May and got a call yesterday that it was finally in. Went to the dealership today to pick it up and apparently it came in with a run in the paint on the bottom right of the liftgate. They attempted to buff it out (hoping it would be in the clearcoat and not the silver....wrong) and it looks terrible!!!!! They are going to redo the back corner of the car. Needless to say.......I came home today in my 2013 Limited! I am so frustrated!!!! I've patiently waited for 12 weeks for my car and now this!!!! How do you pay for a BRAND NEW CAR that has ALREADY had paint work done?!?!? Just wondering if this has happened to anyone else or if anyone has any suggestions. I just feel like I'm getting screwed on this.
Thanks - Krysti
Thanks - Krysti