Dealer installed strut mount bracket 180 degress backwards | Ford Explorer Forums - Serious Explorations

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Dealer installed strut mount bracket 180 degress backwards

foxtemple

Well-Known Member
Joined
May 17, 2012
Messages
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City, State
Philadelphia, PA
Year, Model & Trim Level
2011 Ford Explorer
The front passenger side of my car has felt like something is loose for a while now. A while ago my dealership replaced the passenger side upper strut mount. Recently, another shop told me that installed the upper strut mount bracket on 180 degrees backwards. The dealer has owned up to their mistake but I am wondering if anything could be damaged and need replacing due to their error. I have been driving with it like this for over 15k miles and have been hearing a clunking noise at low speeds but no one was able to pinpoint what was causing it until now.
 






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