LakersCentral
Well-Known Member
- Joined
- November 11, 2013
- Messages
- 232
- Reaction score
- 3
- City, State
- Southern California
- Year, Model & Trim Level
- 2014 Explorer Sport
Recently I've had trouble with the door lock (on the drivers side) not fully coming up / unlocking (when pressing unlock on the key FOB). This happened a couple times, and each time it was particularly cold outside (disclaimer: for southern california, "cold" is 50 degrees ). The door will open, but only by pulling the handle from the inside. It's quite annoying to need to crawl through the passenger side just to get in my car. It's even more annoying that I'm having these issues on a car that's barely a year old.
But by far the *most* annoying thing is that when I took my car into the dealership (Simi Valley Ford) about this (a month or so ago now), they basically dismissed it. They said that they could not replicate the issue, so they didn't even look at the inside of the door. As if I was making it up. It happened again a week after I had it in.
Since Ford does not provide loaner cars (not even for warranty issues)(something I really appreciated about Inifiniti)... it becomes a real pain in the a$$ to figure out how to be without a vehicle while its being serviced (for something that wasn't your fault).
So I was forced to take matters into my own hands and pop open the door and have a look myself. I didn't notice anything in particular (besides that it is very difficult to pop open the door, and almost impossible to not break a couple of the plastic fasteners). That was a month ago, however, and I haven't had the issue since. Maybe it got fixed just by opening it up and something falling into alignment. Would have been nice for *FORD* to have done this.
I searched these forums and nothing has yet been posted on this issue. Wondering if anyone has had the same experience.
But by far the *most* annoying thing is that when I took my car into the dealership (Simi Valley Ford) about this (a month or so ago now), they basically dismissed it. They said that they could not replicate the issue, so they didn't even look at the inside of the door. As if I was making it up. It happened again a week after I had it in.
Since Ford does not provide loaner cars (not even for warranty issues)(something I really appreciated about Inifiniti)... it becomes a real pain in the a$$ to figure out how to be without a vehicle while its being serviced (for something that wasn't your fault).
So I was forced to take matters into my own hands and pop open the door and have a look myself. I didn't notice anything in particular (besides that it is very difficult to pop open the door, and almost impossible to not break a couple of the plastic fasteners). That was a month ago, however, and I haven't had the issue since. Maybe it got fixed just by opening it up and something falling into alignment. Would have been nice for *FORD* to have done this.
I searched these forums and nothing has yet been posted on this issue. Wondering if anyone has had the same experience.