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FordPass App Android

TinMan4154

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September 24, 2015
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City, State
USA
Year, Model & Trim Level
2017 Explorer Sport
FordPass released an update this week and now my phone app seems to not want to sync with the vehicle automatically. The app no is no longer in the apps screen on sync 3 until I hit sync with phone then it works, but the next time I get in the vehicle it's gone again. Anyone else have this issue?
 


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Zodiac

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Joined
November 21, 2016
Messages
196
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Year, Model & Trim Level
2017 Ford Explorer Sport
I think the app only worked for me once in the 7 months I've had this vehicle.

Can I ask you what you used the app for before it stopped working?
 




TinMan4154

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September 24, 2015
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City, State
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2017 Explorer Sport
Was just checking my fuel level.
 




Zodiac

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November 21, 2016
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Year, Model & Trim Level
2017 Ford Explorer Sport
I just reinstalled the app on my phone and tried it.

I logged into the app, connected to bluetooth (AA disabled in sync settings).

Did a "scan phone for apps" or whatever that option is, it found fordpass.

I start the app, it loads up a blank screen with one button on the top left corner that says "Menu" and it doesn't really have any options in it.

This is about as far as I got last time too, then sync gave me the error that it fordpass had crashed and whether or not I wanted to restart, I selected yes and it disappeared from the menu.
 




TinMan4154

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Joined
September 24, 2015
Messages
136
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City, State
USA
Year, Model & Trim Level
2017 Explorer Sport
OK so found you have to have AA disabled to use FordPass. Sucks as I won't be disabling AA. Ford needs to create an update to fix this...
 




ckc123

Active Member
Joined
March 19, 2017
Messages
52
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City, State
Toronto, Ont
Year, Model & Trim Level
2017 Explorer Platinum
I gave up on fordpass a long time ago.. way to buggy...
 




Sgt1411

Elite Explorer
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February 22, 2011
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City, State
VanBC/GoodyearAZ
Year, Model & Trim Level
2021 Explorer ST
Callsign
PRINCE51
I think the guy who supervised the software design and rollout of My Ford Touch was transferred to the FordPass Team.

Same as before, over promised, under delivered, delayed, delayed, delayed.

I gave up too.
 




Jeff118

Well-Known Member
Joined
March 30, 2017
Messages
100
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9
City, State
South Jersey
Year, Model & Trim Level
2017 Explorer XLT
FordPass seems to be totally useless. I connect in in AppLink but it doesn't do anything. What is connecting it supposed to do?
 




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